{"id":2606618,"url":"https://alion.io/job/erste-digital-technical-analyst-solution-manager-all-humans","title":"Technical Analyst & Solution Manager (all humans)","company":{"id":673194,"name":"Erste Digital","domain":"erstedigital.com","url":"https://alion.io/company/erstedigital","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bratislava, Slovakia"],"countries":["SK"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3000,"max":4000,"currency":"EUR","period":"month","gross":null,"usd_annual":53916},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Incident Management","optional":false},{"name":"Jira","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-15T09:12:30Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-24T01:45:40Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself\nWelcome to Investment & Insurance Experience, part of our Customer Journeys Tribe. Together, we build and evolve digital solutions for investment and insurance that create real value for Erste Bank Österreich and the Austrian Savings Banks - and contribute directly to our ambition of strengthening our customers' Financial Health.\nWhat to do:\nTechnical Analysis & Delivery\nAnalyze, structure and challenge business and technical requirements, identify gaps and drive clarification\n\nTranslate requirements into clear, implementation-ready specifications and acceptance criteria\n\nThink end-to-end and assess impacts across frontend, backend, APIs, interfaces, data flows and connected systems\n\nShape solutions together with developers, UX designers, product managers and business stakeholders\n\nTake ownership throughout the delivery lifecycle - from requirements through implementation and testing\n\nEnsure testability and actively support FAT/UAT and quality assurance\n\nAnalyze and specify REST APIs, interfaces and system dependencies from time to time\n\nUse Jira, Confluence and AI-supported tools as an integral part of analysis, documentation and quality assurance\n\nSolution Management & Operations\nTake Solution Manager responsibility for selected applications and act as a central point of contact for technical and operational topics\n\nKeep an end-to-end view on the stability, quality, lifecycle and continuous improvement of your solutions\n\nCoordinate and drive incident management, including impact analysis, root-cause analysis and alignment with development teams and relevant stakeholders\n\nEnsure incidents are followed through to a sustainable resolution and identify measures to prevent recurring issues\n\nUnderstand dependencies, interfaces and operational risks across the application landscape\n\nCoordinate technical topics and dependencies with internal teams, partners and other Solution Managers\n\nProactively identify improvement opportunities and contribute to the technical evolution of the solutions\n\nRequirements\nYou check these boxes:\nSeveral years of experience as a Technical Analyst, Solution Manager, Business Analyst with strong technical expertise or in a comparable role\n\nStrong understanding of APIs, interfaces, system dependencies and end-to-end application landscapes\n\nStrong requirements engineering skills and the confidence to challenge requirements and proposed solutions\n\nExperience with or a strong understanding of application/solution management and incident management\n\nAbility to structure complex incidents, coordinate the right experts and drive topics towards resolution\n\nExcellent analytical and problem-solving skills with a structured and detail-oriented way of working\n\nA high level of ownership, initiative and accountability\n\nStrong communication skills and confidence working across business, IT and external partners\n\nExperience with Jira, Confluence and AI-supported working methods\n\nProficiency in English, German is a plus\n\nWhy you will like us:\nPossibility to benefit and learn from our international, talented and passionate community at Erste\n\nInterest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic\n\nHealth Care - Taking care of your health is important. That’s why we contribute to your above standard medical examination and provide a helpline in case of hard lifetime situations. You also receive a salary compensation during sick leave\n\nWork-Life-Balance - Sabbatical, paternity leave, contribution to marriage & childbirth, 4 days of extra holiday per year, contribution to the 3rd pillar and MultiSport card. This is how we promote a balance between work, leisure, and family\n\nEmployee Referral Program - Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital\n\nA competitive and performance-related salary dependent on your professional and personal qualifications is granted - we are obliged by law to quote the minimum wage of EUR 3000,- gross per month for this full time position. But this is just a formality, we are more than happy to discuss your actual expectations.\n\nThe way we are:\nErste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.","description_format":"text","description_chars":4622,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance"],"lifecycle":[{"event":"open","at":"2026-10-15T09:54:07Z"}],"visa":[],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.876,"p_room":1,"age_days":7,"expected_fill_days":34,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":53916,"is_top_pay":false},"html_url":"https://alion.io/job/erste-digital-technical-analyst-solution-manager-all-humans","json_url":"https://alion.io/job/erste-digital-technical-analyst-solution-manager-all-humans.json","meta":{"generated_at":"2026-10-24T03:54:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6146,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673194},"rest":"https://alion.io/mcp/rest/get_company?id=673194"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ferste-digital-technical-analyst-solution-manager-all-humans"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ferste-digital-technical-analyst-solution-manager-all-humans"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ferste-digital-technical-analyst-solution-manager-all-humans"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/erste-digital-technical-analyst-solution-manager-all-humans\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ferste-digital-technical-analyst-solution-manager-all-humans"}]}