{"id":2165614,"url":"https://alion.io/job/eset-inside-channel-account-manager","title":"Inside Channel Account Manager","company":{"id":44798,"name":"ESET","domain":"eset.com","url":"https://alion.io/company/eset","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ESET","optional":false},{"name":"HubSpot","optional":true},{"name":"Microsoft Office","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-08-07T00:00:00Z","employer_posted_date":"2026-08-07","last_verified_at":"2026-10-18T00:40:13Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"Summary\nDrive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE.Job description\nFUNCTIONAL RESPONSIBILITIES AND DUTIES\nEngage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements.\n\nBuild a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organization to positively influence as required.\n\nPrimarily deal with volume partners.\n\nPerform profiling of partners, base on manual and with guidance, on daily bases with aim to identify partners with potential and pass them to CAMs\n\nCreate the pipeline with your accounts with focus on existing business and upsell with guidance from senior team members.\n\nBe able to accurately forecast revenue on a weekly and monthly basis. Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims.\n\nKeep reseller and customer company information and all activities up-to-date in CRM system.\n\nAssist resellers in operation tasks to process Deal registration and Orders. Achieve monthly and annual revenue and KPIs targets.\n\nCarry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.\n\nSalary range for this position is $70K-75K OTE depending on experience.\nREQUIREMENTS Education\nHigh school diploma or equivalent required.\n\nAssociate's or bachelor's degree in Business, Marketing, Communications, or a related field preferred, but not required.\n\nExperience\n1-2 years of experience in sales, customer service, retail, hospitality, or another customer-facing role.\n\nPrevious experience in inside sales, lead generation, or business development is a plus, but not required.\n\nInternship experience or relevant coursework may be considered in place of professional sales experience.\n\nKnowledge:\nExcellent verbal and written communication skills.\n\nStrong interpersonal and relationship-building abilities.\n\nSelf-motivated with a desire to learn and grow in a sales career.\n\nComfortable making outbound calls and engaging with prospective customers.\n\nStrong organizational and time management skills.\n\nAbility to work independently and as part of a team.\n\nBasic proficiency with Microsoft Office; experience with a CRM (such as Salesforce or HubSpot) is a plus.\n\nWillingness to receive coaching and adapt to feedback.\n\nBenefits\nHealth & well-being\nCigna Medical Plan\nCigna Dental Plan\nEyeMed Vision Plan\nReliance Standard Life Insurance\nReliance Standard Long Term Disability Plan\nHealthJoy Employee Assistance Program\nCigna Supplemental Insurance\nLifestyle Spending Account\nBi-Weekly Mediation Series \nOn-site Gym and shower facilities\nFamily\nVolunteer Day off\nPaid Time off\nTuition Reimbursement\nBirthing Parent Match\nPet Insurance\nOffice\nRecreational Zone\nCoffee & Snacks\nParking Benefit\nOther\nBenefit Hub - Discounts on travel, cars, electronics, etc…\n401(k) retirement savings\nESET's Charitable Contributions Program\nReferral Program\nPrimary location\nSan DiegoAdditional locations\nTime type\nFull time","description_format":"text","description_chars":3521,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Endpoint Security","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-09T09:51:13Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.227,"p_room":0.28,"age_days":71,"expected_fill_days":18,"reasons":["conf:34","stale_co","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":false},"html_url":"https://alion.io/job/eset-inside-channel-account-manager","json_url":"https://alion.io/job/eset-inside-channel-account-manager.json","meta":{"generated_at":"2026-10-18T05:18:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8036,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44798},"rest":"https://alion.io/mcp/rest/get_company?id=44798"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feset-inside-channel-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feset-inside-channel-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feset-inside-channel-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eset-inside-channel-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feset-inside-channel-account-manager"}]}