Senior General Manager: Grow

Introduction

Position/Task Grade: FAA

Area of specialization: Reporting to the Group Executive Distribution the Senior General Manager will be responsible for providing integrated strategic leadership across the Eskom Distribution (EDx) Grow portfolio by directing, aligning and optimising the EDx Edge and EDx Serve lines of business so that customer and revenue retention, market and revenue share growth, partnerships, innovation and profitability are advanced in conjunction with equitable customer service, electrification, affordability and developmental obligations. This will protect and grow Eskom Distribution’s revenue base, safeguard service continuity and deliver a coherent, financially sustainable and customer-centric value proposition within an evolving and increasingly competitive electricity market.

Department: Distribution Grow.

Location: Sunninghill -Megawatt Park.

Job description

·Skills and Competencies Required

·Behavioral:

oAccountability

oIntegrity

oHonesty

oTrustworthiness

oProfessionalism

oCustomer Responsiveness

oResilience

oAdaptability

oEthical Conduct

oService Orientation

·Leadership:

oStrategic Leadership

oExecutive Influence

oResults Orientation

oStakeholder Management

oCollaboration

oChange Leadership

oCoaching and Mentoring

oDecision Making

oConflict Resolution

·Knowledge:

oElectricity Distribution and the Utility Industry

oEnergy Markets and Market Reform

oCommercial, Sales and Revenue Management

oCustomer Operations and Service Delivery

oElectrification and Universal Access Programmes

oFree Basic Electricity and Affordability Frameworks

oPublic Sector Governance and Regulatory Frameworks

oRisk and Compliance Management

oFinancial and Budget Management

oStakeholder and Intergovernmental Relations

·Skills:

oStrategic Thinking

oSales and Business Development

oPartnerships

oProduct Development

oStrong Communication

oIntegrated Portfolio Leadership

oCommercial Acumen

oProgramme and Project Management

oStakeholder Engagement

oNegotiation and Influencing

oAnalytical and Decision-Making Skills

oProblem Solving

oFinancial Acumen

oPerformance Management

oCommunication and Presentation

oReport Writing

· Key Responsibilities

·Provide integrated strategic leadership for Grow portfolio.

·Drive commercial growth, revenue optimisation and market development.

·Lead customer experience, service delivery and universal access.

·Integrate commercial, customer and service operations.

·Lead executive stakeholder, regulatory and intergovernmental relations.

·Drive governance, risk, compliance and operational excellence.

·Lead financial sustainability, people leadership and performance management.