{"id":3833432,"url":"https://alion.io/job/esri-product-engineer-ii-arcgis-enterprise-patch","title":"Product Engineer II – ArcGIS Enterprise Patch","company":{"id":3807,"name":"Esri","domain":"esri.com","url":"https://alion.io/company/esri","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":103,"ghost_share":0,"stale_share":0.981,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redlands, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":79664,"max":133120,"currency":"USD","period":"year","gross":null,"usd_annual":133120},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Linux","optional":false},{"name":"Windows","optional":false},{"name":"GDPR","optional":true}],"status":"live","first_seen_at":"2026-11-05T19:33:05Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T17:21:10Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Overview\nAt Esri, we are committed to our users and their success. This strategic role is crucial in supporting the growing needs of our thousands of customers and millions of users worldwide. Join our team working passionately to address critical customer issues, protect our customers and keep their systems safe against the growing threat of vulnerabilities. We are seeking an individual who wants to bring experience, advocacy, and enthusiasm to drive and advance the software patch process for ArcGIS Enterprise.\nAs a software patch product engineer, you will work with a diverse cross-functional global team in a collaborative and supportive environment to improve and optimize how ArcGIS Enterprise is patched. You will use your expertise and knowledge of the product to support patching across all components of ArcGIS Enterprise. You will be a leader on the team, active and involved in the patch process; working closely with product engineers and product developers from across multiple teams; providing the initial confidence tests; coordinating the verification of issues across multiple teams; and documenting the internal process.\nResponsibilities\nHelp modernize the patch process for ArcGIS Enterprise\nProvide clear hotfix and patch requests to the Quick Fixing Engineering (QFE) team\nComplete initial confidence testing of patches and hotfixes\nCollaborate with fellow product engineers on the verification of accumulated issues\nTroubleshoot issues related to patches and hotfixes\nCommunicate patch status to various stakeholders across the company\nManage multiple patch and hotfix requests simultaneously\nDocument internal processes for patch and hotfix development\nCreate a system of record for the chronology of patch and hotfix releases\nAdvocate for innovative new processes and tools that optimize patch delivery time\nRequirements\n2+ years of experience with ArcGIS Enterprise software\nDeep understanding of installing and configuring ArcGIS Enterprise components\nExcellent teamwork and communication skills\nStrong organizational skills with the ability to work on several projects simultaneously\nCustomer advocate and passionate about supporting users\nBachelor’s in computer science, GIS, or related field\nRecommended Qualifications\nMaster's in computer science, GIS, or related field\nFamiliarity with automated testing practices for functional, regression, and performance\nComfortable in both Windows and Linux environments\nExperience with agile software development methodologies\nTotal Rewards\nEsri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.\nA reasonable estimate of the base salary range is\n$79,664—$133,120 USD\nThe Company\nAt Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.\nIf you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!\nEsri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email  and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.\nEsri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.","description_format":"text","description_chars":5164,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Geospatial Analytics","Navigation & Mapping"],"lifecycle":[{"event":"open","at":"2026-11-05T20:12:02Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":53,"reasons":["conf:5","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":133120,"is_top_pay":false},"html_url":"https://alion.io/job/esri-product-engineer-ii-arcgis-enterprise-patch","json_url":"https://alion.io/job/esri-product-engineer-ii-arcgis-enterprise-patch.json","meta":{"generated_at":"2026-11-10T19:50:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11568,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3807},"rest":"https://alion.io/mcp/rest/get_company?id=3807"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fesri-product-engineer-ii-arcgis-enterprise-patch"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fesri-product-engineer-ii-arcgis-enterprise-patch"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fesri-product-engineer-ii-arcgis-enterprise-patch"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/esri-product-engineer-ii-arcgis-enterprise-patch\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fesri-product-engineer-ii-arcgis-enterprise-patch"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3833432}},{"tool":"search_jobs","arguments":{"company":"esri.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3833432},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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