{"id":2788851,"url":"https://alion.io/job/essen-health-care-care-coordinator-harp-program","title":"Care Coordinator, HARP Program","company":{"id":4421883,"name":"Essen Health Care","domain":"essenhealthcare.com","url":"https://alion.io/company/essenhealthcare","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bronx, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":53000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-10-17T17:56:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-26T21:14:59Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Overview\nEssen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.\nFounded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.\nWe’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.\nJob Summary\nPosition Title: HARP Clinical Care Coordinator\nJob Summary: The HARP Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.\nUnder the supervision of the HARP Care Coordination Supervisor, the Health and Recovery Plan (HARP) Care Coordinator will manage care for adults with significant behavioral health needs. They will facilitate the integration of physical health, mental health, and substance use services for individuals requiring specialized approaches, expertise, and protocols which are not consistently found within most medical plans. In addition to the State Plan Medicaid services offered by Mainstream Managed Care Organizations (MCOs), qualified HARPs will offer access to an enhanced benefit package comprised of Home and Community-Based Services (HCBS) designed to provide the individual with a specialized scope of support services not currently covered under the State Plan.\nResponsibilities\nGather information for intake, assessment, and reassessments.\nProvide care management and support to a caseload through the coordination of medical, mental health, HCBS and substance use services.\nConduct assessments and prepare a comprehensive plan of care as directed by NY State and Managed Care Organizations.\nCollaborate with the individual's HARP team including: MCOs, HCBS providers, as well as other medical and treatment providers.\nGenerating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement.\nEnsure entitlements, insurance, and benefits are in place and maintained.\nDevelop service plans and resolve barriers to effective service utilization.\nMonitor member’s progress in utilizing services (appointments, treatment, medication, etc.) through telephonic and direct contact.\nAttend and prepare for Interdisciplinary Care Team meetings which will feature newly enrolled, frequently admitted, high utilizing at risk members.\nAccompany members to/from any appointments when needed.\nDocuments in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in EMR system, and other applicable software programs, are compliant with professional standards and regulatory guidelines.\nEducate members on health-related conditions and support members in addressing gaps in health care through connection to direct care providers, resources and medications, as appropriate to members conditions.\nAssist in crisis intervention and provide or refer to crisis services.\nExtensive fieldwork required, including home visits and community work such as visiting hospitals and emergency rooms when determined necessary.\nEnsure that members follow-up with aftercare discharge (i.e. fill prescriptions, make appointments).\nAssists with maintaining quality, preparing for audit revies, and quality improvement projects. \nAttend regularly supervision, staff meetings and relevant training as required.\nQualifications\n Bachelor’s Degree Required in one of the following fields: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Physical or Recreational therapy. Degrees in other related areas may be considered.\nFor bachelor’s level candidates, two (2) years OR for master’s level candidates, one (1) year of related experience working with individuals with severe mental illness.\nAbility and willingness to regularly travel with members, in some instances to many locations using various modes of reliable and safe transportation.\nYou must have excellent interpersonal and time management skills.\nProficiency in email and documentation on electronic platforms.\nComfortable with fieldwork and navigating social services systems.\nWorking knowledge of NY State Health Home System and Plan of Care process.\nCase Management Experience within the Integrated Collaborative Care Model Approach.\nPrevious history of conducting discharge planning and providing direct education around medical conditions.\nKnowledge of Psyckes, E-Paces, HCS (UAS) MAPP, Microsoft Teams Video knowledge preferred.\nStrong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis.\nExperience with chronic condition management, particularly Diabetes, HIV, Heart Disease.\nAbility to multi-task and work under multiple priorities and deadlines in a fast-paced environment.\nComputer literacy: Proficiency with Word and Excel.\nEqual Opportunity Employer\nEssen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.","description_format":"text","description_chars":5955,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Urgent & Emergency Care","Primary Care & Medical Centers","Specialist Medical Practices","Care Coordination & Population Health"],"lifecycle":[{"event":"open","at":"2026-10-17T17:56:00Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.871,"p_room":0.9,"age_days":8,"expected_fill_days":21,"reasons":["conf:3","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/essen-health-care-care-coordinator-harp-program","json_url":"https://alion.io/job/essen-health-care-care-coordinator-harp-program.json","meta":{"generated_at":"2026-10-26T23:55:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32828,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421883},"rest":"https://alion.io/mcp/rest/get_company?id=4421883"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fessen-health-care-care-coordinator-harp-program"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fessen-health-care-care-coordinator-harp-program"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fessen-health-care-care-coordinator-harp-program"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/essen-health-care-care-coordinator-harp-program\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fessen-health-care-care-coordinator-harp-program"}]}