{"id":2578659,"url":"https://alion.io/job/essilorluxottica-key-account-manager","title":"Key Account Manager","company":{"id":1782239,"name":"EssilorLuxottica","domain":"essilorluxottica.com","url":"https://alion.io/company/essilorluxottica","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":22,"ghost_share":0,"stale_share":0.136,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1566},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:58:30Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-06T01:00:33Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Requisition ID: 950151\nStore #: E04006 Customer Engagement - Field US\nPosition: Full-Time\nTotal Rewards: Benefits/Incentive Information\nIf you’ve worn a pair of glasses, we’ve already met.\nWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.\nWith a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.\nJoin our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!\nJOB DESCRIPTION\nGENERAL FUNCTION\n Reporting directly to the Sr. Director - National Accounts Sales, the Strategic Account Manager (SAM) is responsible for driving revenue growth, technology adoption, profitability, and retention across assigned strategic and national accounts. This role manages complex, multi-location customer relationships, identifies new business opportunities, negotiates commercial agreements, and develops long-term partnerships that maximize utilization of Helix platforms and services.\nThe SAM serves as primary customer contact, leading strategic business reviews, performance optimization, and cross-functional initiatives to deliver measurable business outcomes. Success requires strong commercial acumen, consultative selling capabilities, and the ability to influence senior-level stakeholders. Travel of 15-25%, including overnight travel, is required.\nMAJOR DUTIES AND RESPONSIBILITIES\nAchieve assigned sales, revenue, profitability, retention, and account growth objectives through strategic account management.\nDevelop and execute account plans to expand technology adoption, increase utilization, and identify new business opportunities.\nBuild and maintain relationships with key decisionmakers, executives, and stakeholders across complex, multi-location accounts.\nLead customer business reviews, presenting performance analytics, optimization opportunities, strategic objectives, and improvement plans.\nNegotiate pricing, contractual agreements, and commercial partnerships to support profitable, sustainable growth.\nMonitor account performance, sales pipelines, KPIs, and progress toward established business objectives.\nIdentify retention risks, resolve escalated customer concerns, and coordinate cross-functional solutions.\nPartner with Product, Technical Support, Sales, and Operations to support onboarding, training, integrations, and ongoing customer success.\nCollaborate with National Accounts, EOA Key Accounts, OOGP, and other EssilorLuxottica teams to align commercial strategies and maximize customer opportunities.\nConduct annual in-person visits with top strategic accounts and monthly business acquisition reviews with leadership.\nRecommend account growth, acquisition, and retention strategies based on market dynamics and customer performance.\nRepresent customer needs and business opportunities in leadership discussions and strategic planning.\nMaintain accurate documentation of customer interactions, contractual commitments, account activities, and sales forecasts.\nParticipate in industry conferences, trade shows, customer meetings, and other business activities as required.\nPerform additional duties as assigned.\nBASIC QUALIFICATIONS\nBachelor’s degree in business administration or equivalent professional experience.\nMinimum three years of experience in strategic account management, key account sales, or related commercial roles.\nExperience developing business plans, managing major customer relationships, and executing growth strategies.\nStrong knowledge of the eyecare industry, technology solutions, or related sales environments.\nDemonstrated negotiation, relationship management, communication, and analytical skills.\nUnderstanding of financial principles, pricing strategies, and P&L drivers.\nProficiency in CRM systems, Microsoft Office, and sales reporting tools.\nAbility to manage competing priorities, exercise sound judgment, and deliver results.\nPREFERRED QUALIFICATIONS\nPrevious sales leadership or national account management experience.\nExperience managing enterprise-level, multi-location customer relationships.\nThis posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.\nEssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email \nWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. 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