{"id":4247848,"url":"https://alion.io/job/essity-customer-logistics-analyst","title":"Customer Logistics Analyst","company":{"id":12183,"name":"Essity","domain":"essity.com","url":"https://alion.io/company/essity","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":77,"ghost_share":0,"stale_share":0.623,"repost_share":0.026,"time_to_fill_p50_days":20,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-11-13T13:11:44Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T13:11:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Customer Logistics Analyst\nTurn logistics data into practical improvements that strengthen customer service and supply chain performance. Do you enjoy uncovering patterns and challenging existing processes? Are you ready to innovate for good? Apply today and help shape a growing logistics network.\nAbout the Role\nAs a Customer Logistics Analyst at Essity, you will use data to identify opportunities across customer ordering, transportation, warehousing and third-party logistics operations. You will turn complex information into clear recommendations that improve service, reduce inefficiencies and support better decision-making.\nThis is an analytical, problem-solving position rather than a traditional transactional logistics role. You will collaborate with Sales, Customer Service, Transportation, Distribution and Supply Chain colleagues, as well as external logistics partners. The role offers an opportunity to help develop processes, reporting and operational solutions within an evolving U.S. and Canadian customer logistics network.\nWhat You Will Do\nLogistics Performance: Analyze customer, transportation, warehouse and inventory data to identify service risks, cost drivers and opportunities to improve supply chain performance.\nOrder and Load Optimization: Evaluate ordering patterns and recommend opportunities to consolidate orders, increase pallet utilization, improve shipment frequency and optimize transportation.\nReporting and Insights: Develop and maintain customer scorecards, dashboards, key performance indicators and operational reports that translate data into meaningful business recommendations.\nCustomer Service Analytics: Monitor measures such as on-time delivery, order fulfillment and inventory-related service performance, identifying trends and corrective actions.\nChargebacks and Compliance: Analyze customer fines, fees, deductions and delivery-performance penalties, identify root causes and support actions that reduce future occurrences.\nThird-Party Logistics Analysis: Review logistics-partner invoices and operational performance, investigating discrepancies and supporting effective relationships with external partners.\nContinuous Improvement: Collaborate across functions on customer onboarding, distribution-network changes and improvement initiatives that strengthen service and operational efficiency.\nWho You Are\nYou have a bachelor’s degree in Supply Chain, Logistics, Business, Analytics or a related field.\nYou bring up to three years of relevant experience in logistics, supply chain, transportation or a data-focused analytical role. Experience in consumer goods or a comparable customer-driven environment is beneficial.\nYou have advanced Excel capabilities and experience using data to recognize patterns, solve problems and develop recommendations. Familiarity with Power BI or Tableau is preferred, while experience with SAP or another enterprise resource planning system is an advantage.\nYou combine analytical problem-solving and critical thinking with curiosity, learning agility and clear communication. You can explain what the data means, why it matters and what action should follow, while working effectively across internal teams and external partners.\nWhat We Can Offer You\nOur purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.\nInnovate for Good | Excel Together | Be You with Us\nMore About Philadelphia\nThis hybrid position is based in Philadelphia and follows standard business hours. The role may require up to 15% travel to build operational understanding, collaborate with stakeholders and support logistics initiatives.\nAdditional Information\nThe Company is committed to equalemployment opportunity and providingreasonable accommodations to qualifiedcandidates and employees pursuant toapplicable law. We value and encouragediversity and solicit applications from allqualified applicants without regard to race,color, gender, sex, age, religion, creed,national origin, ancestry, citizenship, maritalstatus, sexual orientation, physical or mentaldisability, medical condition, military andveteran status, gender identity or expression,genetic information, or any othercharacteristic protected by federal, state, orlocal law.\nIf you require reasonableaccommodation as part of the applicationprocessplease contact \nTogether, we are improving lives, every day\nWorking at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.\nApplication End Date:\nJob Requisition ID:\nEssity266290","description_format":"text","description_chars":4970,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Baby Products","Medical Supplies & Consumables","Wound Care"],"lifecycle":[{"event":"open","at":"2026-11-13T13:11:44Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":92500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-13T14:33:59Z"},"pay":null,"html_url":"https://alion.io/job/essity-customer-logistics-analyst","json_url":"https://alion.io/job/essity-customer-logistics-analyst.json","meta":{"generated_at":"2026-11-13T14:33:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29214,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12183},"rest":"https://alion.io/mcp/rest/get_company?id=12183"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fessity-customer-logistics-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fessity-customer-logistics-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fessity-customer-logistics-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/essity-customer-logistics-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fessity-customer-logistics-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4247848}},{"tool":"search_jobs","arguments":{"company":"essity.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4247848},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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