{"id":1395408,"url":"https://alion.io/job/essity-it-on-site-support-technician","title":"IT On-Site Support Technician","company":{"id":12183,"name":"Essity","domain":"essity.com","url":"https://alion.io/company/essity","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":60,"ghost_share":0,"stale_share":0.867,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cherokee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":113000,"period":"year","method":"role_country_seniority_unknown","sample_n":1856},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-18T16:22:54Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"IT On-Site Support Technician\nAbout Essity\nEssity is currently searching for an IT On-Site Support Technician. This position will be based out of our Barton location. \nAbout the Role\nThis role will provide basic IT support to customers following defined Service Management procedures. Responsibilities will include acting as main point of contact for troubleshooting network issues, software issues, and equipment issues.\nMust be located in Barton, AL.\nWe're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk. \nWhat You Will Do\nInstallation and replacing end user IT workplace equipment (pc’s, smartphones, printers, collaboration tools)\nSupport managing local servers and networks in collaboration with global IT teams\nProcessing and taking ownership of tickets from customers\nAdministration of IT assets (hard- and software)\nTraining and education of users in relation to IT workplace and collaboration tools\nProject Management as well as Vendor Management\nContributing to improvement of IT services and knowledge databases\nSupporting local applications (where applicable and in line with global policies)\nFollowing (internal and external) audit requirements\nWho You Are\nFormal education in computer science, business or related field, professional experience, or combination of education and experience/certifications to effectively execute duties upon hire\nTwo - Five (2-5) years desktop experience in Information Technology\nSolid understanding of Microsoft Windows Operating Systems and Microsoft Office\nUnderstanding of ITIL best practices preferred\nRequires sound working knowledge in personal computing environment\nDesire to provide the highest levels of service to customers\nAbove average communication skills, verbal and written\nGreat interpersonal skills\nGood problem solving, decision making, resolution, and organizational skills\nAbility to lift up to 50 pounds\nOccasional after hours and on-call support required\nTravel: Ability to travel between local sites daily and some domestic locations, if necessary.\nWhat We Can Offer You\nAt Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.\nCompensation and Benefits:\nCompetitive annual salary + annual incentive bonus + benefits\nPay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.\nAlong with competitive pay you will be eligible for the following benefits:\nUnited Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance \nWellness program provided through Rally \nHealthcare and Dependent Care Flexible Spending Accounts (FSA) \n401(k) with employer match and annual employer base contribution \nCompany paid Basic Life, AD&D, short-term and long-term disability insurance \nEmployee Assistance Program \nPTO offering with Paid Holidays \nVoluntary benefits to include: critical illness, hospital indemnity, and accident insurance \nEmployee discounts program \nScholarship program for children of Essity employees. \nCollaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Competitive Total Rewards\nAdditional Information\nThe Company is committed to equalemployment opportunity and providingreasonable accommodations to qualifiedcandidates and employees pursuant toapplicable law. We value and encouragediversity and solicit applications from allqualified applicants without regard to race,color, gender, sex, age, religion, creed,national origin, ancestry, citizenship, maritalstatus, sexual orientation, physical or mentaldisability, medical condition, military andveteran status, gender identity or expression,genetic information, or any othercharacteristic protected by federal, state, orlocal law.\nIf you require reasonableaccommodation as part of the applicationprocessplease contact \nTogether, we are improving lives, every day\nWorking at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.\nApplication End Date:\nJob Requisition ID:\nEssity265469","description_format":"text","description_chars":4598,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Personal Care"],"lifecycle":[{"event":"open","at":"2026-09-28T13:11:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":92500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.336,"p_room":0.45,"age_days":28,"expected_fill_days":16,"reasons":["conf:13","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/essity-it-on-site-support-technician","json_url":"https://alion.io/job/essity-it-on-site-support-technician.json","meta":{"generated_at":"2026-10-19T14:43:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10794,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12183},"rest":"https://alion.io/mcp/rest/get_company?id=12183"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fessity-it-on-site-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fessity-it-on-site-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fessity-it-on-site-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/essity-it-on-site-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fessity-it-on-site-support-technician"}]}