{"id":3995085,"url":"https://alion.io/job/estes-forwarding-worldwide-facilitator-learning-and-development","title":"Facilitator, Learning and Development","company":{"id":1836491,"name":"Estes Forwarding Worldwide","domain":"efwnow.com","url":"https://alion.io/company/efwnow","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:57:53Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T22:38:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nEstes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.\nWe are proud to offer highly competitive pay and a comprehensive benefits package, including:\nPaid vacation, sick time, and holidays\n401(k) plan with company match\nMedical, dental, and vision insurance\nShort- and long-term disability plans\nLife and accidental death & dismemberment insurance\nJob referral bonus program\nPay range: $65,000-$70,000 annually\nResponsibilities\nThe Facilitator, Learning & Development (L&D) implements EFW training programs in accordance with business initiatives and strategies. Through various methods of delivery, the Facilitator, L&D develops crucial job and soft skills trainings for new and tenured employees at varying levels of the organization. Additionally, the Facilitator, L&D provides learning management system (LMS) administration, training, instructional design and development, and technical support for EFW’s Learning & Development department. The Facilitator develops courses and enhances the curriculum by implementing technology and other learning tools. The Facilitator operates both independently, as well as in collaboration with others to effectively lead and manage small and large classes and instructional design projects, adapting to changing priorities and environments as needed. The Facilitator, L&D may support one or more phases of the curriculum design process for company programming and training.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nTo perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.\nFacilitate professional development trainings and provide on-site representation during facilitation of other programs. Programs may include new hire orientation, manager-in-training programs, EdVantage, and/or professional development trainings for Senior Leadership.\nCoordinate or perform administrative functions necessary to deliver and document learning and development programs.\nDevelop training curricula, instructor manuals, learner guides and other materials and/or utilize purchased training programs that meet identified learning goals.\nCross departmental communication to develop new initiatives and improve learning outcomes. \nManage the learning environment for classroom setup, systems setup, course materials, media, and on-line learning.\nMust be able to facilitate on-site or virtual trainings in a variety of settings for small or large audiences.\nEvaluate training program effectiveness through assessments, surveys, and feedback.\nRecommend modifications to course content to enhance programs, resources, and tools and the facilitation of materials.\nEnsure all trainings are completed consistently throughout the Company.\nCoordinate and conduct training for all computer-based programs used by EFW employees. \nInitiate the onboarding training relating to TSA and Dangerous Goods Awareness.\nMaintain training documentation including attendance records, evaluations, and certifications.\nDevelop and maintain the Learning Management System (LMS) to ensure data accuracy, integrity, course descriptions, and histories.\nManage LMS activity to ensure course and curricula development, assignment, implementation, and evaluation processes within given timeframes.\nCreate/publish/archive online/instructor-led courses, manage course revisions and histories.\nCreate and update training requirements in the LMS.\nCreate user logins, assign user permissions, monitor user accounts, and reset passwords as needed, and disable profiles for all offboarded users.\nDevelop tracking mechanisms and schema to identify employee training requirements and qualification status.\nAccurately track new, deleted, and revised items in the LMS including course content, procedures, and assessments.\nCollaborate with Subject Matter Experts (SME) to document, design develop and update course content, procedures, assessments, and evaluations.\nAct as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver and track training and measure performance to meet organizational objectives.\nManage EFW’s EdVantage monthly course calendar and assist with registration process.\nResponsible for assigned instructional design including, but not limited to, courses and modules in the LMS as well as EdVantage. \nUtilize company project management system to track all instructional designs.\nEvaluate business requirements related to using and configuring LMS applications.\nProvide system maintenance which includes upgrades and updates, configuration, and troubleshooting.\nInvestigate and resolve any data or system inconsistencies or discrepancies within the LMS.\nProvide ongoing technical support to the LMS; research and resolve LMS functionality issues.\nMaintain good communication and positive relationships with employees to promote employee satisfaction and retention.\nComply with company C-TPAT and TSA security procedures.\nPerform other duties as assigned.\n\nQualifications\nThe qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.\nSKILLS AND ABILITIES\nProficient with project management systems, specifically Asana.\nProficiency with eLearning course authoring tools: Adobe Captivate, Articulate.\nFamiliarity with Adult Learning Principles and Instructional Systems Design (ISD), Project Management, Change Management, Document Control, and DMS.\nMust have a working knowledge of multiple web design technologies, such as HTML.\nAbility to gain new technical skills quickly.\nProficient in Microsoft Office, specifically Excel, Word, Outlook, Visio and PowerPoint.\nProficient in internet, web-based and job specific software applications.\nSkilled in presenting/facilitating a wide variety of training to diverse audiences and able to motivate, communicate, and instruct/train others, using both technical and non-technical language to explain complex subjects and processes.\nWorking knowledge of LMS.\nA team player with a high level of energy and self-motivation. \nAttention to detail in composing, typing, and proofing materials.\nExcellent spelling, grammar and written/ oral communication skills.\nAbility to travel domestically or internationally when required via car, train, or plane.\nAbility to plan, organize, and manage multiple projects and set priorities. \nAbility to write comprehensive reports and detailed business correspondence. \nAbility to work with groups of people such as other departments and communicate known concepts. \nAbility to present to a group of departments.\nAbility to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. \nAbility to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.\nMust be capable of working under tight time constraints in a high volume environment with multiple priorities.\nMust pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.\nMust be eligible to work in the United States.\nAt this time, EFW will not sponsor a new applicant for employment authorization for this position.\nEFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.\nSUPERVISION\nPosition functions with supervision and has no direct reports.\nEDUCATION/EXPERIENCE\nMinimum of a Bachelor's degree (or equivalent) in Talent Development, or other subjects related to Adult Education and 3-5 years of experience facilitating enterprise Learning and Development initiatives and programs and engaging adult learners in on-site and virtual trainings. However, a combination of experience and/or education will be taken into consideration.\nLICENSES/CERTIFICATIONS\nNone required.\nTRAVEL\nPeriodic travel up to 15% required.\nPHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.\nTypically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.\nWORK ENVIRONMENT\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.\nNormal office situation.\nEFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.","description_format":"text","description_chars":9736,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-11-10T00:57:53Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:0","urgency","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/estes-forwarding-worldwide-facilitator-learning-and-development","json_url":"https://alion.io/job/estes-forwarding-worldwide-facilitator-learning-and-development.json","meta":{"generated_at":"2026-11-11T03:09:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2083,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1836491},"rest":"https://alion.io/mcp/rest/get_company?id=1836491"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Festes-forwarding-worldwide-facilitator-learning-and-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Festes-forwarding-worldwide-facilitator-learning-and-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Festes-forwarding-worldwide-facilitator-learning-and-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/estes-forwarding-worldwide-facilitator-learning-and-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Festes-forwarding-worldwide-facilitator-learning-and-development"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3995085}},{"tool":"search_jobs","arguments":{"company":"efwnow.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3995085},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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