{"id":2428727,"url":"https://alion.io/job/estithmar-holding-hr-operations-director","title":"HR Operations Director","company":{"id":3225703,"name":"Estithmar Holding","domain":"estithmarholding.com","url":"https://alion.io/company/estithmarholding","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Algiers, Algeria"],"countries":["DZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":47000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1790},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"closed","first_seen_at":"2026-09-30T02:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-26T21:00:12Z","board_verified":false,"closed_at":"2026-10-26T21:00:12Z","days_open":26,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":26},"description":"Job Summary\nThe HR Operations Director is accountable for the design, delivery, and continuous optimisation of the organisation’s core HR operational platform. The role ensures that all people processes, systems, and services operate with high efficiency, accuracy, and compliance while supporting a consistent and positive employee experience. Acting as the operational backbone of the HR function, the role translates people strategy into scalable operating models, reliable service delivery, and data-driven insight that enables business performance and workforce sustainability.\nJob Responsibilities 1\nHR Operating Model & Service Delivery Ownership\nOwn and continuously refine the end-to-end HR operating model, including shared services, in-house operations, and outsourced activities. Ensure reliable delivery of employee lifecycle processes such as onboarding, offboarding, workforce administration, employee records management, and service desk operations, with clear accountability for quality, consistency, and turnaround times.\nHR Systems, Data Integrity & Digital Enablement\nAct as the functional owner of the HR systems ecosystem, ensuring data accuracy, process integrity, and effective system utilisation. Lead ongoing system enhancements, integrations, and upgrades in partnership with IT and vendors, while enabling automation, standardisation, and improved access to workforce data and reporting.\nPayroll, Benefits & Workforce Administration Governance\nProvide governance and oversight of payroll, benefits administration, and workforce administration activities, whether delivered internally or through external providers. Ensure accuracy, timeliness, and control across all payroll cycles, benefits processes, and employee transactions, with strong coordination across HR, Finance, and third-party providers.\nPeople Governance, Compliance & Risk Control\nEnsure HR operations comply with applicable employment regulations, internal policies, and governance standards across all operating locations. Lead HR audits, policy governance reviews, and operational risk assessments, embedding controls that mitigate people-related risk and protect the organisation from compliance failures.\nProcess Excellence & HR Operations Transformation\nDrive continuous improvement across HR operations through process simplification, standardisation, and digitisation. Lead operational transformation initiatives that improve efficiency, reduce manual effort, enhance employee experience, and support scalability as the organisation grows or restructures.\nHR Analytics, Reporting & Operational Insight\nEstablish and govern HR operational metrics, service level agreements, and dashboards to track performance, trends, and issues. Use workforce data and people analytics to provide actionable insight to HR leadership and the business, supporting informed decision-making and operational prioritisation.\nHR Operations Leadership & Capability Building\nLead, develop, and hold accountable HR operations and shared services teams, building technical capability, service mindset, and operational discipline. Manage HR operations budgets, vendor relationships, and resource allocation to ensure cost-effective delivery and sustained service quality.\nJob Responsibilities 2\nAdditional Responsibilities 3\nJob Knowledge & Skills\nHR Operations & Service Delivery Design\nStrong understanding of how to design, operate, and optimise end-to-end HR operations and shared services models that deliver consistent, high-quality employee services at scale.\nHR Systems & Process Automation\nDeep knowledge of HRIS platforms, system integrations, and process automation, with the ability to translate business requirements into efficient digital HR solutions.\nPayroll, Benefits & Workforce Administration Controls\nSolid expertise in payroll governance, benefits administration, and workforce data management, with an emphasis on accuracy, control, and risk mitigation.\nPeople Governance & Compliance Frameworks\nComprehensive understanding of HR governance, policy management, and employment compliance requirements, and how to embed controls into HR operational processes.\nOperational Leadership & Change Execution\nProven capability to lead teams through operational change, drive continuous improvement, manage stakeholders, and maintain service continuity during transformation.\nJob Experience\n10-15+ years of progressive Human Resources experience, with substantial responsibility for HR operations, shared services, or HR delivery models.\nProven experience leading HR operational scale, transformation, or service delivery optimisation in complex, multi-location or matrixed organisations.\nDemonstrated hands-on ownership of HR systems, payroll governance, compliance controls, and workforce administration within a corporate environment.\nCompetencies\nAgility\nAI Fluency\nBuild High-Performing Teams\nBuild Process and Systems\nBusiness Acumen L4\nData Driven L4\nDigital Integration L4\nDrive Cost Optimization\nHR Consulting L4\nLeadership_321977503\nPeople Advocacy L4\nProvide Direction\nQuality_321977507\nResilience\nSpeed of Execution\n Education\nBachelor's Degree\nMaster's degree in Human Resource or any related field","description_format":"text","description_chars":5197,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Facilities Management","Construction","Investment Holding 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