{"id":2462345,"url":"https://alion.io/job/estithmar-holding-receptionist","title":"Receptionist","company":{"id":3225703,"name":"Estithmar Holding","domain":"estithmarholding.com","url":"https://alion.io/company/estithmarholding","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Qatar"],"countries":["QA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":55000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2161},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T17:39:35Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T22:21:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nThe Receptionist serves as the initial point of contact for visitors, clients, and employees by providing assistance, information, and administrative support in a professional and courteous manner. The role greets guests, answers and directs telephone calls, responds to inquiries, schedules appointments and meetings, and maintains a clean and presentable reception area. The role also supports smooth office communication and operations by handling correspondence, mail, packages, office records, supplies, routine administrative tasks, special assignments, and visitor access requirements.\nJob Responsibilities 1\nVisitor Welcome and Assistance\nGreet and welcome visitors, clients, and employees as they arrive at the office.\nProvide friendly, professional assistance and direction so that every person receives a positive first impression of the organization.\nTelephone Call Management\nAnswer incoming telephone calls promptly and identify the appropriate individual or department for each inquiry.\nDirect calls accurately and take complete messages when the intended recipient is unavailable.\nReception Area Management\nMaintain the reception area in a clean, organized, and presentable condition at all times.\nMonitor the area throughout the day to ensure that it remains welcoming and suitable for visitors, clients, and employees.\nInquiry Response and Information Support\nRespond courteously to inquiries from visitors and callers regarding the organization and its services.\nProvide accurate information and directions as needed to help individuals reach the appropriate person, department, or location.\nAppointment and Meeting Coordination\nSchedule appointments, meetings, and conference rooms for staff and clients by coordinating the relevant calendars.\nSend timely reminders and maintain accurate scheduling information to support organized attendance and effective use of meeting facilities.\nMail, Package, and Delivery Handling\nReceive and process incoming and outgoing mail, packages, and deliveries in an orderly manner.\nDistribute items promptly to the appropriate recipients to support smooth office communication and operations.\nAdministrative and Clerical Support\nAssist with routine administrative tasks, including typing, filing, photocopying, and faxing documents.\nComplete assigned clerical work accurately and maintain organized office records for easy reference.\nJob Responsibilities 2\nOffice Supply Inventory\nMonitor office-supply inventory and identify items that require replenishment.\nPlace orders as needed to maintain adequate stock levels and prevent disruption to routine office activities.\nSpecial Projects and Events\nAssist with special projects or events assigned by management.\nComplete assigned support activities in a timely manner and contribute to the overall efficiency and effectiveness of the office.\nVisitor Access and Security Protocols\nMonitor access to the premises and ensure that established visitor security procedures are followed.\nConfirm that visitors sign in and wear identification badges when required to support controlled and orderly access.\nAdditional Responsibilities 3\nJob Knowledge & Skills\nGeneral Office Machines:\nDemonstrates familiarity and working knowledge of general office machines, including fax machines, copiers, and printers.\nTelephone Etiquette:\nApplies appropriate telephone etiquette when answering, directing, and transferring calls or taking messages.\nEnglish Communication:\nDemonstrates good oral and written communication in English when assisting visitors, callers, clients, employees, and office personnel.\nDocument Control and Computer Proficiency:\nPossesses a good understanding of document control and management and uses computer systems, applications, and programs proficiently.\nERP and SAP Functional Knowledge:\nApplies ERP knowledge, preferably SAP functional skills, as required to support successful performance in the role\nJob Experience\nMinimum Working Experience:\nRequires a minimum of 3 years of working experience to support effective performance of the assigned reception and administrative duties.\nRelevant Working Experience:\nRequires 2 years of relevant working experience involving reception, customer contact, communication, scheduling, correspondence, or clerical support.\nGCC Experience:\nTwo years of GCC experience is considered an advantage for the role.\nCompetencies\nAgility\nGuest Relations L2\nCalendar Maintenance L2\nClerical/Administrative L2\nTravel Arrangements L2\nReception L2\nAI Fluency\nResilience\nQuality_321977507\nLeadership_321977503\n Education\nHigh School Diploma\nBachelor's Degree in Business Administration or any related field","description_format":"text","description_chars":4659,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Facilities Management","Construction","Investment Holding 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