{"id":2404408,"url":"https://alion.io/job/estithmarholding-restaurant-supervisor","title":"Restaurant Supervisor","company":{"id":3225703,"name":"Estithmar Holding","domain":"estithmarholding.com","url":"https://alion.io/company/estithmarholding","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Qatar"],"countries":["QA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":48000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":257},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-11T00:00:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-19T18:23:22Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Job Summary\nThe Restaurant Supervisor in service operations is to oversee the daily operations of the restaurant, ensuring smooth service delivery and guest satisfaction. They manage and coordinate the front-of-house staff, including servers, hosts, and bartenders, to maintain high service standards. Additionally, they handle guest inquiries, resolve issues, and ensure adherence to restaurant policies and procedures. The Restaurant Supervisor also assists in staff training, scheduling, and performance management, contributing to the overall success of the restaurant. They play a key role in fostering a positive dining experience, maximizing revenue, and upholding the restaurant's reputation.\nJob Responsibilities 1\nSupervise and coordinate front-of-house staff, including servers, hosts, and bartenders, to ensure efficient restaurant operations.\nOversee dining room flow, seating arrangements, and reservations to optimize guest satisfaction and table turnover.\nTrain and mentor staff on service standards, menu knowledge, and customer interaction to uphold quality service.\nHandle guest inquiries, complaints, and special requests professionally and promptly to ensure positive guest experiences.\nMonitor and maintain cleanliness and organization in the dining area, adhering to health and safety standards.\nAssist in inventory management, including stock control and ordering of front-of-house supplies.\nCollaborate with kitchen staff to ensure timely food delivery and maintain service excellence.\nAssist in staff scheduling, including assigning shifts and managing staff rotations.\nUphold restaurant policies and procedures, including cash handling, alcohol service, and staff appearance standards.\nAssist in evaluating staff performance, providing feedback, and implementing training programs as necessary to ensure continuous improvement in service delivery.\nJob Responsibilities 2\nAdditional Responsibilities 3\nJob Knowledge & Skills\nProficiency in restaurant operations, including guest services, food and beverage preparation, and quality control.\nAbility to lead and motivate staff, delegate tasks effectively, and maintain a positive work environment.\nStrong interpersonal skills to interact with guests, address concerns, and ensure high levels of customer satisfaction.\nKnowledge of inventory control procedures, including ordering, stocking, and monitoring supplies to minimize waste and maintain optimal inventory levels.\nAptitude for resolving issues efficiently, handling complaints diplomatically, and making quick decisions to ensure smooth service operations.\nERP knowledge preferably SAP functional skills are a requirement to be successful in this role.\n Job Experience\nMinimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus\nCompetencies\nLeadership_321977503\nResilience\nQuality_321977507\nQuality and Safety L2\nAdminstrative Services L2\nProduct/Service Management L2\nGuest Relations L2\nFood Safety and Sanitation L2\nAgility\nAI Fluency\n Education\nBachelor's Degree in any related field\nHigh School 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