{"id":1019568,"url":"https://alion.io/job/esto-customer-support-specialist-lithuanian","title":"Customer Support Specialist (Lithuanian)","company":{"id":674597,"name":"ESTO","domain":"esto.eu","url":"https://alion.io/company/esto-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vilnius, Lithuania"],"countries":["LT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1500,"max":1800,"currency":"EUR","period":"month","gross":true,"usd_annual":24204},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-16T12:50:48Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-03T11:02:16Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":47},"description":"About ESTO\nFounded in 2017, we are a fast-growing fintech company on a mission to make shopping and financial decisions effortless. By combining smart technology with customer-first thinking, we enable people to pay flexibly and businesses to grow faster.\nAs a team, we value ambition, ownership, and constant improvement. We move fast, think big, and build solutions that make a real impact on everyday lives.\nAbout the role:\nLove solving problems fast and keeping customers happy? Ready to guide ESTO customers every step of the way?\nJoin our team and be the voice that turns questions into loyalty.\nSalary: €1,500-€1,800 gross per month, plus bonuses.\nWhat You’ll Do:\nB2C sales to our existing customer base (cold + warm leads)\n\nHit and exceed sales targets\n\nCustomer service via phone, e-mail, chat\n\nShare feedback and insights on areas for improvement\n\nContribute input on sales pitches\n\nCover for colleagues in the same department during vacations, across other task lines\n\nWhat We Expect:\nFluent in Lithuanian (C2), proficient in English (B2) - written and spoken\n\n1+ year of B2C sales experience with a proven track record\n\nStrong multitasker, comfortable juggling priorities\n\nNice to have\nConsumer lending experience is a plus\n\nWhy You'll Love Working Here\n20 days annual leave + public holidays + your birthday off, always\nHybrid work with flexible hours\nPaid sick leave + 3 wellbeing days\nModern, pet-friendly office in the heart of Vilnius\nFully stocked kitchen: snacks, fruit & drinks\nCollaborative, multicultural team\nRegular events & offsites\nRoom to bring ideas and make real impact\nEqual Opportunity Employer\nWe value diversity and inclusion, and we're committed to a workplace where everyone feels welcome, has equal opportunities, and is treated fairly.","description_format":"text","description_chars":1772,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Lithuanian","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Annual leave","Hybrid work"],"hiring_locations":[{"name":"Lithuania","iso":"LT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Loans & Pawnshops","Buy Now, Pay 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