{"id":3913464,"url":"https://alion.io/job/esyasoft-key-account-manager","title":"Key Account Manager","company":{"id":2542985,"name":"Esyasoft","domain":"esyasoft.com","url":"https://alion.io/company/esyasoft","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Glorri","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baku, Azerbaijan"],"countries":["AZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-07T05:01:20Z","employer_posted_date":"2026-11-07","last_verified_at":"2026-11-08T18:48:01Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Təsvir\nEsyasoft specializes in delivering AI-powered technology and analytics solutions, contributing to global energy transition projects through innovative and data-driven approaches. Our core expertise lies in the digital transformation of utility grids. As we expand our presence in Azerbaijan, we are seeking an Key Account Manager. This role requires managing client relationships, coordinating handover and acceptance processes, ensuring billing readiness and timely collections, and resolving client issues for an existing strategic account.\nKey Responsibilities:\nClient relationship and coordination\nServe as the day-to-day coordination contact for designated client departments; maintain a stakeholder map and agreed communication and escalation routes.\nGather client requirements, information requests and feedback; translate them into clear actions for internal teams and follow through to resolution.\nOrganise regular client and internal coordination meetings, record decisions and maintain an action log with owners, deadlines and dependencies.\nProvide accurate status updates and ensure responses and commitments are agreed with the responsible internal owners before communicating them to the client.\nHandover and acceptance\nCoordinate cluster or milestone handover and acceptance workflows in line with the contract, working with Project Delivery and Technical Operations.\nObtain required supporting records, completion evidence, reconciled quantities and technical confirmations from responsible teams; check document completeness and consistency before submission.\nTrack submissions, client review, outstanding comments, corrections and signatures. Maintain an acceptance register supported by evidence and agreed status definitions.\nFollow up unresolved documentation and acceptance issues; highlight the effect of delays on billing and escalate matters requiring technical, contractual or management decisions.\nMaintain traceability between completed work, submitted quantities, accepted quantities and the supporting document set. Coordinate discrepancies with the relevant owners.\nBilling and collection follow-up\nMaintain a billing readiness tracker linking contractual milestones, accepted scope, supporting documents and the relevant billing period; coordinate the approved billing inputs with Accounting.\nFollow up invoice issuance with Accounting and confirm client receipt, registration and processing status. Track missing documents, queries, disputed amounts and other obstacles to payment.\nMonitor contractual payment dates and receivables ageing using Accounting records; obtain expected payment dates from client contacts and follow up overdue balances.\nCoordinate resolution of invoice discrepancies and disputes with Accounting, Technical Operations and Legal; escalate overdue items with clear reasons, owners and next actions.\nProvide evidence-based expected collection dates and risks to Project Finance and Treasury for cash forecasting; distinguish client indications from confirmed commitments.\nAccount reporting and issue management\nMaintain one account view covering delivery status supplied by technical teams, handover, acceptance, billing, receivables and unresolved client issues.\nPrepare a concise weekly account update with progress, ageing items, blockers, client commitments and decisions required. Reconcile acceptance and billing trackers with their source owners.\nRecord requests that may affect scope, quantities, pricing, service obligations or acceptance criteria and route them through the contractual change and approval process.\nCoordinate service or operational concerns with the responsible delivery teams, tracking agreed response dates and closure evidence and identifying recurring issues.\nTələblər\nBachelor’s degree in Business Administration, Finance, Engineering, or a related field relevant to contract and project management.\n5+ years of experience in B2B account management, client operations, project coordination or contract administration, with direct responsibility for delivery-related documentation and client follow-up.\nPractical experience coordinating handover or acceptance, billing documentation and payment follow-up under a substantial service, infrastructure or technical contract.\nAbility to read contracts and translate milestone, acceptance, billing and payment requirements into an actionable tracker. Sound commercial judgement and attention to documentary evidence.\nStrong stakeholder management, written communication and coordination skills, with the ability to ensure effective follow-up across client, technical and finance teams and handle challenging discussions professionally.\nConfident Excel and reporting skills, including reconciliation of quantities, tracking of outstanding items and basic receivables analysis. Comfortable using ERP, CRM or workflow systems.\nExcellent Azerbaijani and English (written and verbal); Russian is a plus.\nWhy Esyasoft Holding?\nAt Esyasoft, we’re transforming the energy landscape with cutting-edge solutions in Smart Grids, IoT, and more. Join a global team driving sustainability and innovation while building a fulfilling career.\nReady to Power Up Your Career?\nApply now and join us as we shape the future of energy!","description_format":"text","description_chars":5253,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Energy Storage"],"lifecycle":[{"event":"open","at":"2026-11-07T09:37:44Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:3","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/esyasoft-key-account-manager","json_url":"https://alion.io/job/esyasoft-key-account-manager.json","meta":{"generated_at":"2026-11-08T20:59:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43892,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2542985},"rest":"https://alion.io/mcp/rest/get_company?id=2542985"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fesyasoft-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fesyasoft-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fesyasoft-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/esyasoft-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fesyasoft-key-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3913464}},{"tool":"search_jobs","arguments":{"company":"esyasoft.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3913464},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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