{"id":1875852,"url":"https://alion.io/job/etg-client-service-executive","title":"Client Service Executive","company":{"id":3897900,"name":"ETG","domain":"etg-2.careers-page.com","url":"https://alion.io/company/etg-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Lilongwe, Malawi"],"countries":["MW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":50000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1641},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-28T05:30:35Z","employer_posted_date":null,"last_verified_at":"2026-10-12T10:03:58Z","board_verified":false,"closed_at":"2026-10-12T10:03:58Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"The Client Executive is responsible for servicing a portfolio of clients in underwriting, claims, relationship management and sales by driving revenue growth within the insurance sector\n\nJob Summary\n\nEmployer: ETG\n\nJob Type: Full-time\n\nLocation: Lilongwe, Malawi\n\nCategory: Insurance\n\nClosing Date: 2026-10-12\n\nKey Responsibilities\n\nDaily servicing of client portfolios.\n\nIssue closings and or alterations instructions to Insurers\n\nIssue Invoice/credit notes where necessary\n\nReview insurance policies/endorsements to ensure they are in line with instructions.\n\nConduct regular client meetings to keep them abreast of all related developments in line with their portfolios.\n\nLoad all sales opportunities in the system\n\nRegistering and processing all reported claims with Insurers\n\nSupport clients with uninsured loss recoveries\n\nIdentify and pursue new business opportunities through proactive prospecting, lead generation, and networking activities.\n\nAnalyse market trends, customer feedback, and competitor activity to identify opportunities for business growth and innovation.\n\nWork closely with underwriters to assess risk, customize insurance solutions, and ensure timely and accurate policy issuance.\n\nConduct regular sales meetings and performance reviews to track progress, address challenges, and implement corrective actions as needed.\n\nRepresent the company at industry events, conferences, and trade shows to promote products and services and expand professional networks.\n\nCollaborate with cross-functional teams, including underwriting, claims, and customer service, to ensure seamless delivery of insurance products and exceptional customer experiences.\n\nStay abreast of changes in industry regulations, market conditions, and emerging technologies accordingly.\n\nFoster a culture of teamwork, collaboration, and continuous improvement within the team, celebrating successes and promoting a positive work environment.\n\nRequirements\n\nDiploma in Insurance from CII, ISA, ZII or any other recognised professional bodies. Those with bachelors degree in business administration with two years experience in the insurance Industry will be preferred.\n\nStrong understanding of short-term commercial insurance products, markets, and industry trends.\n\nGood communication and interpersonal skills.\n\nDemonstrated ability to build and maintain relationships with clients, brokers, and underwriters.\n\nProficiency in Microsoft Office Suite and CRM software\n\nHow to Apply\nTo apply, please visit: etg-2.careers-page.com","description_format":"text","description_chars":2516,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malawi","iso":"MW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T22:12:47Z"},{"event":"close","at":"2026-10-12T10:03:58Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/etg-client-service-executive","json_url":"https://alion.io/job/etg-client-service-executive.json","meta":{"generated_at":"2026-10-12T11:25:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17712,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3897900},"rest":"https://alion.io/mcp/rest/get_company?id=3897900"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fetg-client-service-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fetg-client-service-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fetg-client-service-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/etg-client-service-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fetg-client-service-executive"}]}