{"id":2167104,"url":"https://alion.io/job/etg-digital-servicenow-architect","title":"ServiceNow Architect","company":{"id":4375207,"name":"ETG Digital","domain":"etg.digital","url":"https://alion.io/company/etg-digital","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"LDAP","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-09T10:24:16Z","employer_posted_date":null,"last_verified_at":"2026-10-09T10:24:16Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Role Overview : \n\nWe are looking for a highly skilled ServiceNow Architect with deep platform expertise, strong solution design capabilities, and extensive hands-on experience in ServiceNow development, integrations, and enterprise implementations. The ideal candidate must possess a strong understanding of the ServiceNow platform, translate complex business requirements into scalable technical solutions, and drive platform architecture, implementation, and optimization.\n\nKey Responsibilities : \n\n- Design and own end-to-end ServiceNow solution architecture, ensuring scalability, security, performance, maintainability, and alignment with enterprise architecture standards.\n\n- Lead technical design and implementation of ServiceNow solutions, including workflows, Flow Designer, IntegrationHub, business rules, client scripts, UI policies, script includes, and custom applications.\n\n- Translate business and functional requirements into technical architecture, solution designs, technical specifications, and implementation roadmaps.\n\n- Architect integrations between ServiceNow and internal/external applications using REST/SOAP APIs, web services, IntegrationHub, MID Server, and other appropriate integration methods.\n\n- Provide architectural guidance across ServiceNow modules such as ITSM, ITOM, HRSD, CSM, GRC/IRM, SecOps, PPM, and APM, based on business requirements.\n\n- Establish best practices for platform configuration, customization, scripting, data modelling, security, access controls, upgrade management, and performance optimization.\n\n- Lead technical reviews, troubleshoot complex platform issues, and ensure quality through code reviews, system integration testing, and deployment governance.\n\n- Collaborate with business stakeholders, product owners, developers, and delivery teams to ensure successful implementation and continuous platform improvement.\n\n- Design reporting, dashboards, Performance Analytics, and automation solutions to improve operational visibility and business outcomes.\n\nRequired Skills & Qualifications : \n\n- Strong ServiceNow expertise is mandatory, with proven experience in ServiceNow architecture, platform design, and large-scale enterprise implementations.\n\n- Extensive hands-on experience with ServiceNow development, configuration, scripting, workflow automation, and platform customization.\n\n- Strong proficiency in JavaScript and ServiceNow scripting, including Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, and related platform capabilities.\n\n- Deep understanding of ServiceNow integrations, REST/SOAP APIs, IntegrationHub, authentication protocols, LDAP/Active Directory, SSO, and Azure-based identity integrations.\n\n- Experience with Service Portal / Employee Center, reporting, dashboards, Performance Analytics, and enterprise data management.\n\n- Strong understanding of ServiceNow security, ACLs, CMDB/data architecture, platform upgrades, application lifecycle management, and deployment practices.\n\n- Experience in at least one or more ServiceNow modules, such as ITSM, ITOM, HRSD, CSM, SecOps, IRM/GRC, PPM, or APM.\n\n- Excellent analytical, communication, stakeholder management, and technical leadership skills.\n\nPreferred Qualifications : \n\n- ServiceNow Certified System Administrator (CSA) and relevant Certified Implementation Specialist (CIS) certifications.\n\n- ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA), where applicable.\n\n- Experience leading enterprise ServiceNow implementations, architecture reviews, and technical teams.\nSkills\nServiceNow, ServiceNow Architect, ServiceNow Integration, ITSM, ITOM, ServiceNow ITSM","description_format":"text","description_chars":3663,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T10:32:30Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring 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