{"id":2429886,"url":"https://alion.io/job/ethos-director-marketing-process-technology","title":"Director, Marketing Process & Technology","company":{"id":6048,"name":"Ethos","domain":"ethos.com","url":"https://alion.io/company/ethos","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":200000,"max":352000,"currency":"USD","period":"year","gross":null,"usd_annual":352000},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Human-in-the-Loop","optional":false}],"status":"live","first_seen_at":"2026-10-01T19:25:25Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-13T20:07:55Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Ethos\nEthos (Nasdaq: $LIFE) is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.\nAbout the role\n Ethos is hiring a Director, Marketing Process & Technology to join our Compliance department as a senior leader. This person will own marketing compliance review at Ethos end to end: the process, the technology, and the majority of the reviews themselves. You will be both a hands-on senior reviewer and the owner of the system that performs the review, and you will be charged with a clear mandate: move marketing review toward automation through AI as far as it can defensibly go, without loosening the standard.\nYou will serve as business owner of the AI tool Ethos uses for marketing review, and you will be measured, in part, on how much of the review volume that tool can absorb and how reliably it performs. At the same time, you will personally handle the judgment calls, escalations, and novel questions that automation should not decide. Beyond the tool, you own the marketing review process itself: intake, prioritization, review standards, approved language, recordkeeping, and the working relationship with Marketing/Brand/business teams. This is a player-coach role. You will carry a real review load from day one and will eventually hire and oversee a compliance analyst to support you, which means building the standards, playbooks, and training that make the work delegable. You will be expected to drive thought leadership on marketing compliance matters across Ethos. Importantly, the candidate must be risk-minded, be a team player, confident in determining acceptable risk, think creatively to always find solutions, and be technology forward.\nDuties and Responsibilities:\nOwn the AI marketing review tool and drive the shift toward automated, AI review, including:\nAct as business owner and administrator of the tool, including configuration, rule and prompt tuning, testing, and release management\nDefine the automation tiers : what AI approves outright, what AI reviews subject to human confirmation, and what always requires human review\nContinuously improve automated review quality by measuring the tool’s output against human review, tuning to reduce missed issues, and expanding the categories of content it can handle\nEstablish human-in-the-loop thresholds, sampling, and ongoing QA to validate that the tool remains reliable as content, products, and regulations change\nOwn the auditability of AI-assisted decisions so that any approval can be reconstructed and defended to an examiner, auditor, or carrier\nPartner with vendors and with internal engineering and data teams on integration, evaluation, and roadmap\nGrow the share of reviews completed through automation as a primary, measured objective\n\nOwn the marketing compliance review process, including:\nDesign and run intake for all marketing review requests, with clear SLAs, routing, and prioritization\nMaintain the review standards of record , including: review criteria, required disclosures, and the library of pre-approved claims and language\nPersonally perform the majority of reviews and serve as decision-maker on close calls, documenting rationale so decisions accumulate into usable precedent\nMaintain the recordkeeping and audit trail of submissions, versions, approvals, and conditions of approval\nMeasure and improve throughput, cycle time, and review quality\n\nCover the full range of marketing content subject to review, including:\nConsumer-facing marketing across paid media, lifecycle and email, web, brand, and social\nAgent and producer-facing materials, including recruiting, training, and sales support content\nPartner, carrier, and co-branded campaign materials\nProduct and disclosure content embedded in online flows, including rate and quote presentation and required disclosures\n\nKeep standards evergreen, including:\nTranslate insurance advertising and marketing regulatory change into concrete review criteria, tool rules, and updated approved language\nRefresh disclosure and claim libraries as products, state approvals, and carrier requirements change\n\nPartner across the business, including:\nEmbed compliance early in the marketing lifecycle, at brief and concept stage rather than at launch\nAct as trusted advisor and thought leader to Marketing, Brand, Growth, Product, and Legal\nPartner with the Compliance Risk Management team so that marketing review controls are documented and independently tested\nSupport advertising filings where required, along with market conduct exams, regulatory requests, carrier requests, and data calls\n\nBuild and lead the function. You will operate as a hands-on player-coach, then hire, onboard, develop, and manage a compliance analyst as volume and automation maturity allow\nOwn marketing compliance reporting and governance, including review volume, cycle time, automation rate, quality and error rates, and KRIs\nAssist in drafting and updating marketing compliance policies and procedures\nProvide general compliance support, as needed, across the team and company, including research and provisioning of compliance guidance across Ethos\nQualifications and Skills:\n12+ years of relevant Compliance work experience in the insurance industry, including significant hands-on marketing and advertising review experience\nDeep expertise in insurance regulatory marketing compliance, including advertising requirements, required disclosures, and advertising filing obligations across states\nDemonstrated ownership of a high-volume marketing or advertising review function, including the standards and the workflow behind it\nHands-on experience putting AI or automation to work inside a compliance review workflow - configuring it, measuring it, and improving it, rather than simply using it\nAbility to define and defend where automation is appropriate and where human judgment is required, and to evidence that distinction to auditors, examiners, and carriers\nStrong process design instincts, including: intake, SLAs, prioritization, throughput, and cycle time\nComfort working with data to measure review quality and automation performance, and to report both to senior leadership\nExceptional written and verbal communication skills\nPersuasive communicator and thought leader who can hold a firm line with Marketing without becoming a bottleneck\nBe highly responsive and service-oriented, with a demonstrated ability to maintain strong working relationships with demanding internal clients\nExperience hiring, developing, and managing an analyst, or clear readiness to do so\nPossess sound and practical business judgment, and confidence in determining acceptable risk\nAbility to multi-task and work independently or with cross-functional teams, while adapting quickly to ambiguous and rapidly changing environments\nAttention to detail\nAbility to work in a fast-paced environment and manage multiple deadlines\n#LI-Remote #LI-CM1\n\nThe US national base salary range for this full-time position is $200,000 - $352,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. \nPlease note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. \nYou can find further details of our US benefits at https://www.ethoslife.com/careers/\nDon’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.\nWe are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.\nTo learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.\nRecruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.\n We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.","description_format":"text","description_chars":9294,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Life Insurance & Annuities","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-13T08:40:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":12,"expected_fill_days":58,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T22:41:56Z"},"pay":{"stated_usd_annual":352000,"is_top_pay":true},"html_url":"https://alion.io/job/ethos-director-marketing-process-technology","json_url":"https://alion.io/job/ethos-director-marketing-process-technology.json","meta":{"generated_at":"2026-10-13T22:41:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34611,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6048},"rest":"https://alion.io/mcp/rest/get_company?id=6048"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fethos-director-marketing-process-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fethos-director-marketing-process-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fethos-director-marketing-process-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ethos-director-marketing-process-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fethos-director-marketing-process-technology"}]}