{"id":3005550,"url":"https://alion.io/job/etihad-airways-operations-control-systems-specialist","title":"Operations Control Systems Specialist","company":{"id":4072,"name":"Etihad Airways","domain":"etihad.com","url":"https://alion.io/company/etihad","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abu Dhabi, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":75000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4596},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-21T09:21:34Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T19:20:21Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Make an Impact on Airline Operations\nAt Etihad, we are looking for an experienced Operations Control Systems Specialist to enhance the value, usability, and resilience of our Operations Control Systems. In this role, you will play a critical part in ensuring operational continuity by managing system configurations, enabling new capabilities, supporting users, and facilitating the rapid integration of operational technologies.\nWorking closely with operational teams, technology stakeholders, and external vendors, you will help drive innovation, efficiency, and strategic alignment across our Operations Control environment.\nWhat You'll Be Responsible For\nAs the subject matter expert for Operations Control Systems, you will:\nServe as the primary business SME and operational focal point for Operations Control Systems, system interfaces, and supporting applications.\nMonitor system performance and provide regular reporting on service levels, risks, compliance status, and improvement opportunities to senior operational and technology stakeholders.\nLead operational support activities, including incident management, root cause investigations, corrective actions, and post-incident reviews.\nAssess, validate, and support system changes, releases, configurations, and operational readiness activities.\nMaintain oversight of system interfaces, data flows, reference data, and downstream operational dependencies.\nInvestigate and resolve system, interface, and data discrepancies in collaboration with IT teams, vendors, and business stakeholders.\nAdminister user access controls, permissions, and access reviews in line with security and compliance requirements.\nSupport audits and compliance activities by providing system evidence, documentation, and remediation actions where required.\nDrive continuous improvement initiatives, automation opportunities, and process optimisation to enhance operational effectiveness and decision-making.\nEvaluate, prioritise, and recommend system enhancements based on operational value, safety, risk, cost, and business impact.\nStrengthen operational capability through the development of system standards, training frameworks, knowledge management practices, and user adoption strategies.\nWhat You'll Bring\nKnowledge & Skills\nStrong understanding of airline operational systems, interfaces, and data management.\nKnowledge of industry standards, regulatory requirements, and compliance frameworks.\nExperience with automation tools and process improvement initiatives.\nExcellent analytical, problem-solving, and stakeholder management skills.\nAbility to operate effectively in a fast-paced, operationally critical environment.\n Education\nBachelor's degree in Computer Science, Information Systems, or an equivalent discipline (mandatory).\nExperience\nMinimum 5 years of experience as a System Administrator or Systems Specialist.\nProven experience within Airline Operations, with a strong specialization in the Operations Control domain (mandatory).\nDemonstrated experience supporting business-critical operational systems and applications.\n Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.\nTo learn more visit www.etihad.com\nRecruitment Fraud Alert\nBeware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.","description_format":"text","description_chars":3914,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Electrical & Electronic Engineering","Air Transport","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-10-21T13:37:55Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":13,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/etihad-airways-operations-control-systems-specialist","json_url":"https://alion.io/job/etihad-airways-operations-control-systems-specialist.json","meta":{"generated_at":"2026-10-24T20:39:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30121,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4072},"rest":"https://alion.io/mcp/rest/get_company?id=4072"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fetihad-airways-operations-control-systems-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fetihad-airways-operations-control-systems-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fetihad-airways-operations-control-systems-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/etihad-airways-operations-control-systems-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fetihad-airways-operations-control-systems-specialist"}]}