Data Scientist, Trust and Safety Analytics

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

We believe exceptional companies are built by exceptional teams, and we're intentional about it. That means hiring great people, setting them up for success from day one, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.

What’s the role?

We are looking for a Data Scientist in Trust and Safety Analytics focused in Detection and Enforcement identifying and mitigating potential risks on the platform. If you are passionate about recognizing patterns, generating insights, and moving toward solutions for risk prevention, this is a great opportunity for you.

As a Data Scientist in Trust and Safety, you will proactively identify marketplace risks and help remediate them by optimizing our controls program. If you find joy in a fast-paced environment, learn quickly, possess analytics experience, and have deep Trust & Safety domain knowledge, this could be the perfect match!

This is a full-time position reporting to the Manager, Trust and Safety Analytics.

What’s this team like at Etsy?

• The Trust & Safety Analytics team partners closely with leads across Trust & Safety and Product & Engineering to craft policy, ensure business goals are met or exceeded, and manage the rapidly changing environment of platform risks.
• More broadly, the Analytics team at Etsy helps drive the success of our partners by providing meaningful insights, industry-leading measurement techniques, and access to the metrics, data, and tools needed for decision-making and optimization. We partner with our peers through all stages of development: identifying initial opportunities, analyzing the impact of our efforts, and highlighting improvement areas. Ultimately, the team’s work strengthens Etsy and helps continuously improve the Etsy experience.

What does the day-to-day look like?

• You will assess, define, and measure the success of controls and detections in partnership with Operations teams.
• You will design new controls in response to emerging risks, partnering with partner teams to develop and/or launch new controls.
• You will find opportunities for automation and control/signal improvement.
• You will conduct investigative analysis to identify new abuse trends.
• You will maintain and refine processes to review, validate, and provide estimated precision rates for proposed controls and machine learning models, collaborating with Operations, Product Engineering, and Trust & Safety
• You will collaborate with leadership, program management, and Product Engineering around control-tuning needs based on emerging trends
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• Experience in Analytics or Data Science within e-commerce or an internet-based business, including 2+ years in Trust & Safety, risk prevention, or a related field
• Strong analytical skills, including experience working with large datasets to inform business decisions
• Advanced SQL and Python skills, along with knowledge of key statistical metrics such as precision, recall, and false-positive rates
• Ability to work independently, adapt to emerging platform risks, and make sound decisions in ambiguous, fast-paced environments

Compensation & Benefits

In addition to salary, you'll be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family. Base salary is determined by your location, skills, and experience.

Location

We prioritize candidates based within commutable distance of Etsy’s Mexico Office. Depending on proximity, we ask team members to come in once or twice per week. Remote candidates outside commutable distance may be considered on a case-by-case basis, with the expectation of occasional travel to the office. Learn more details about our work modes and workplace safety policies here.

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable, and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, religion or creed, sex, pregnancy (including childbirth and related medical conditions), gender, gender identity or expression, sexual orientation, age, citizenship or immigration status, marital or familial status, physical or mental disability, medical condition, genetic information, military or veteran status**, or any other characteristic protected by applicable federal, state, or local law**. If, due to a disability, you need an accommodation during any part of the interview or hiring process, please let your recruiter know and we will work with you to meet your needs. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.