{"id":3954686,"url":"https://alion.io/job/euler-onboarding-engineer","title":"Onboarding Engineer","company":{"id":2835969,"name":"EULER","domain":"eulerhq.com","url":"https://alion.io/company/eulerhq","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":true},{"name":"AWS Lambda","optional":true},{"name":"n8n","optional":true}],"status":"live","first_seen_at":"2026-10-13T23:57:46Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-10T04:54:13Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Location: Remote (Must accommodate US East Coast working hours)\nAbout Us\nPartnerships are the future of go-to-market. They drive 30-50% of company revenue, yet most partner teams are stuck with spreadsheets, email chains, and outdated CRMs, tools never built for partnerships at scale. The result? Wasted time, lost deals, and inefficiencies that kill growth.\nEuler is the AI-native PRM for modern partnership teams, built to replace manual work, eliminate partner friction, and turn partner activity into repeatable revenue and measurable ROI. We are not iterating on legacy PRM software. We are redefining what the category even is, and the market is taking notice.\nWe grew 600% YoY in 2025 and serve industry leaders, consistently winning against legacy solutions in competitive deals. We move fast, build intentionally, and lead the market on innovation and AI. If you're excited to solve big problems, work with smart teammates, and shape the future of partner tech, we'd be glad to meet you.\nRole Overview\nAs an Onboarding Engineer at Euler, you will own the technical execution and coordination of customer onboarding. This is a hybrid role that combines technical depth with project orchestration - you'll ensure every customer launches successfully by managing integrations, coordinating cross-functional handoffs, and troubleshooting technical blockers alongside our Onboarding Manager and Customer Success team.\nYou report to Engineering but work as an equal partner with the Onboarding Manager on the customer journey. You're the technical backbone that makes onboarding smooth, predictable, and scalable. This role is critical to retention - customers who onboard well stay longer and expand faster.\nKey Responsibilities\nOwn the technical setup phase of onboarding - API integrations, data mapping, CRM configuration, authentication and security setup\nWork alongside the Onboarding Manager to coordinate the complete onboarding lifecycle - from kickoff through go-live and handoff to CSM\nTroubleshoot technical issues that arise during onboarding - integration failures, data sync problems, configuration challenges\nBuild and maintain onboarding runbooks, integration guides, and technical documentation that scale with the team\nCollaborate with Engineering to escalate product issues, report bugs with clear reproduction steps, and advocate for features needed to improve onboarding success\nPartner with the Customer Success team to ensure smooth handoff from onboarding to ongoing support\nDefine and track onboarding success metrics - time to first value, technical blockers, integration completion rate\nProactively identify and communicate onboarding risks early, proposing solutions to keep timelines on track\nSupport the Onboarding Manager on customer communication around technical topics and timelines\nAs the team scales, help design and mentor additional onboarding engineers\nWhat We're Looking For\n3-4 years of technical experience in B2B SaaS implementation, onboarding, or customer success engineering\nStrong hands-on technical skills - comfortable with APIs, data integrations, and troubleshooting technical problems\nClear written and verbal communication - you can explain technical concepts to non-technical customers and process plans to leadership. This is key to the role.\nExperience managing customer implementations or onboarding - understanding the full lifecycle from kick-off to go-live\nExcellent project management and organizational skills - ability to juggle multiple customer onboardings and track details obsessively\nExperience with CRM integrations (Salesforce, HubSpot) or similar enterprise tools is a plus\nConsultative mindset - you ask thoughtful questions to understand customer needs and propose solutions proactively\nHigh attention to quality - you catch issues before they impact customers and prevent them from happening again\nAbility to work cross-functionally and build strong relationships across Sales, CS, and Engineering teams\nBachelor's degree in Computer Science, Engineering, or related field, or equivalent professional experience demonstrating technical depth\nWhat Will Not Work Here\nViewing onboarding as purely customer service rather than technical execution\nLetting technical issues slide or assuming \"we'll fix it in support\"\nSiloed thinking - this role requires constant coordination across teams\nInconsistent quality - one customer's onboarding can't be great and another's mediocre\nNice to Have\nExperience with Bubble.io, n8n, or other low-code/no-code platforms\nBackground in partnership or ecosystem tools\nExperience writing technical documentation or knowledge bases\nFamiliarity with AWS Lambda or similar serverless architectures\nWhy Join Us\nImpact: Directly shape the first experience every customer has with Euler - this drives retention and expansion\nGrowth: Hybrid role that grows into leadership - technical depth plus operational ownership\nEquity: Stock options in a profitable, high-growth SaaS company\nCompensation: Competitive salary and benefits\n Partnership: Work closely with a strong Onboarding Manager and CS team\nWe'd love to meet you.","description_format":"text","description_chars":5123,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-09T07:01:51Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.739,"p_room":0.75,"age_days":27,"expected_fill_days":30,"reasons":["conf:1","win:late"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/euler-onboarding-engineer","json_url":"https://alion.io/job/euler-onboarding-engineer.json","meta":{"generated_at":"2026-11-10T08:52:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20548,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2835969},"rest":"https://alion.io/mcp/rest/get_company?id=2835969"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feuler-onboarding-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feuler-onboarding-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feuler-onboarding-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/euler-onboarding-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feuler-onboarding-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3954686}},{"tool":"search_jobs","arguments":{"company":"eulerhq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3954686},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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