{"id":3773656,"url":"https://alion.io/job/euna-solutions-sr-technical-solutions-specialist-payments","title":"Sr. Technical Solutions Specialist, Payments","company":{"id":1896819,"name":"Euna Solutions","domain":"eunasolutions.com","url":"https://alion.io/company/eunasolutions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Git","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-04T22:26:56Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T17:25:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The Opportunity:\nThis is an amazing opportunity to be part of a high performing Payments team that’s making public sector easier, smarter, and more transparent.\nThe successful candidate will be responsibleforgathering, configuration, and implementation of payment solutions for our customers. You will collaborate closely with implementation managers, and other cross-functional teams, including sales, product management, engineering, customer success, and technical support, to deliver exceptional client experiences and drive customer satisfaction.\nThis role combines technical expertise, creative problem-solving, and excellent communication skills.\nWhat You’ll Do:\nTechnicalDiscovery\nWork with net new clientstounderstand and document the technical specifications necessary to build solutions using Euna Payment’s products and platforms.\nIdentifyand escalate potential risks pertaining tointegrations, timelinesor product functionality during the implementation tothe Implementation Manager.\nTranslate business problems into actionable user stories for development teams.\nImplementation & Configuration\nGather client requirements, synthesize them into functional configurations, and implement solutions across multiple products.\nDeliver high-quality solutions that meet initial requirements and core product functionality.\nSuccessful implementation of new product features with minimal bugs and/or user feedback, ensuring testing is limited to two scheduled rounds of testing. \nTechnical Subject Matter Expert\nAct as a subject matter expert during implementation, eliminatingtechnical objections and building rapport with client engineering teams.\nProvide guidance on integrations, product functionality, and risk escalation during projects.\nLead technical status calls with clients and report back status, risksand next steps to projectteam.\nInnovation & Collaboration\nWork with peersto establishbest practices and execute technical improvements.\nDeliver proofs of concept and pilots to demonstrateplatform value.\nPrepare for project retros to share learnings and successful course corrections. \nQuality & Customer Success\nEnsure successful implementation of new product features with minimal bugs and high customer satisfaction.\nMaintain deadlines and quality standards across multiple active projects.\nSatisfactory scores on customer satisfaction surveys that are sent mid and post implementation.\nTrack accuratetime on tasks for Billing Utilization Rate reporting. \nWho You Are:\nMinimum 3years’ experiencein Solutions Engineering or technical consulting roles, with demonstrable success working in customer-facing role.\nExperience with REST/SOAP APIs, XML, JSON, and SQL; familiaritywith Git workflows and distributed systems.\nAbility to manage tasks across multiple projects and communicate technical issues to non-technical stakeholders.\nExperience leveragingArtificial Intelligence (AI) technologies to design, optimize, or implement technical solutions. \nComfortable with public speaking and client interactions.\nExperience collaborating with product teams on new feature development and implementation.\nUnderstanding financial models and principles is a plus.\nCore Competencies:\nRequirements gathering and analysis\nTechnical problem-solving and creative thinking\nExcellent written and verbal communication skillswith experience working with remote teams\nSelf-driven learner and contributor to enablement materials\nLocation:\nThis position will be hybrid with 3 days/week in our new Atlanta, GA office. (Tuesday, Wednesday & Thursday)\nAI Mindset at Euna Solutions\nWe believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise.\nIf you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.\nLife at Euna Solutions\nWe're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.\nHere's what that actually looks like:\nHow we work\nWe're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.\nEunafier Days\nTwice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work - not a reward for it. Use it however you need.\nCommunity is part of who we are\nOur Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work.\nPhilanthropy Time\nWe give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it.\nReal connection at scale\nYou won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating.\nRoom to grow\nWhether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.\nAbout Euna Solutions\nEuna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna's AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna's full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visitwww.eunasolutions.com. Euna's privacy policy is availablehere.\nPlease visit our website:https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/\nWe believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.\nFor any inquiries or requests regarding accessibility at Euna Solutions, please email  or call our office at 1.877.707.7755. 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