Customer Service Internship

Eurofins Scientific • Spanish • English • Clinical Research • Environmental Science • Master's Degree • 6 years ago
Apply now
Similar jobs
414,464open jobs
14,229companies
59,920added this week
Browse all
Salary
≈ $15k – $25k per year (Estimated)
Location
In office (Madrid)
Seniority
Intern
Employment
Internship
Overview
Company
Impact
Profile match

Eurofins Scientific

Eurofins Scientific is a laboratory testing group founded in 1987 to commercialise a method for authenticating the origin of wines and foods, and it has since become one of the largest bioanalytical testing networks in the world. It runs thousands of laboratories offering food and feed testing, environmental analysis, pharmaceutical and biopharma product testing, agroscience services, clinical diagnostics and consumer product certification. The group is registered in Luxembourg, listed in Paris, and has grown almost entirely by acquiring and integrating specialist laboratories across more than sixty countries.
eurofins.com • HQ: Luxembourg City, Luxembourg • Testing, Inspection & Certification • CRO & CDMO Services • Environmental Science • Clinical Research • Diagnostics • Science & Engineering • Professional Services • Food & Beverages • Health Care • Food Safety • Biotechnology • 5000+ employees • Est. 1987

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA. Group's key figures are approx. 4.2 billion Euros turnover, more than 800 laboratories across 47 countries and more than 45.000 staff.

Account management (Sales development)

  • Long tail account management
  • Customer success processes and metrics
  • Churn and account reactivation analysis and metrics
  • Customer interaction/journey analysis

Customer service (Supply chain)

  • Forecasting and demand planning
  • Service Level metrics and processes
  • Customer support, complain analysis and processes.
  • Admin processes optimization

Team collaboration

  • Collaboration on digital marketing plan and automation processes.
  • Foster the use of local CRM and exploit all capabilities to its full potential
  • BA in Pharmacy, Veterinary, Food Chemistry, Biology, Business Administration, Marketing or in a related course of studies.
  • Dynamic, independent person who wants to take on challenges in a company belonging to a multinational with opportunities.
  • You have always wanted to put your theory into practice.
  • Knowledge and previous experience with CRM Microsoft Dynamics and Tableau will be positively value.
  • MBA candidate very focused on dealing with clients, ideal previous experience with clients, high analytical capacity
  • You are hands-on, proactive, smart and above all creative.
  • Excellent oral and written English and Spanish is a must.

Duration

6 month internship or longer

WEB:https://ingenasa.eurofins-technologies.com/home/

LinkedIn: https://www.linkedin.com/company/ingenasa-eurofins-technologie

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
414,464 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account
Free forever. No card. Under a minute.

Recommended for you based on this role

Similar stack
Same company
Madrid
$30k – $40k per year • In office • Full-Time • Bachelor's Degree • Huntsville
Apply
$36k – $42k per year • In office • Full-Time • High School Diploma • Tustin
Apply
≈ $54k – $106k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • Grand Island
Apply
≈ $41k – $89k per year (Estimated) • In office • Full-Time • 5+ years exp • Master's Degree • Brussels
Apply
$44k – $60k per year • In office • Full-Time • High School Diploma • San Jose
Apply
PKI Engineer 1 day ago
≈ $37k – $82k per year (Estimated) • Remote • Full-Time • Madrid
Apply
≈ $22k – $44k per year (Estimated) • In office • Full-Time • 1+ year exp • Madrid
Apply
$86k – $130k per year • Remote • Full-Time • 10+ years exp • Bachelor's Degree • Madrid • Milan • Lisbon • Paris
Apply
≈ $16k – $39k per year (Estimated) • Remote/Hybrid • Full-Time • 2+ years exp • High School Diploma • Lisbon • Madrid
Management
Outlook
Marketing
Salesforce
Apply
Network Engineer 1 day ago
≈ $39k – $98k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • Madrid
Python
PowerShell
Apply
See all jobs
This is one of many
414,464 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles