{"id":1256577,"url":"https://alion.io/job/europcar-operations-manager-5","title":"Operations Manager","company":{"id":4961,"name":"Europcar","domain":"europcar.com","url":"https://alion.io/company/europcar","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":153,"ghost_share":0,"stale_share":0.98,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":148000,"period":"year","method":"role_country_seniority_unknown","sample_n":11353},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-25T19:13:48Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-15T03:15:25Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Job Description\nWe are looking for a driven Operations Manager who thrives in a high-volume, fast-paced setting and takes pride in running a tight operation. The right person will anticipate challenges, lead with confidence, and make smart, real-time decisions that protect both customer satisfaction and profitability.\nAs the Operations Manager, you will oversee daily rental operations to ensure a seamless customer experience from arrival to departure. You will lead a team, manage fleet readiness, monitor performance, and make informed decisions that directly impact revenue and service levels.\nOperational Leadership\nOversee and streamline the rental process to minimize wait times and deliver fast, friendly, efficient service\nMaintain a clean, well-managed, and diverse fleet that aligns with customer demand, including specialty vehicles\nForecast staffing and fleet needs using historical data and market trends\nMonitor workflows and eliminate operational bottlenecks\nAnticipate unexpected demand and implement plans to maintain smooth performance\nIdentify and resolve slowdowns across departments\nTeam Leadership & Development\nLead, coach, and develop a sales-driven team to meet revenue and performance goals\nMonitor productivity and follow up consistently on team performance\nParticipate in recruiting, interviewing, and hiring team members\nDevelop and enhance cross-training programs to strengthen team flexibility\nFoster a culture of accountability, collaboration, and continuous improvement\nPerformance & Reporting\nMonitor KPIs and adjust operational strategies to drive results\nGenerate and present detailed performance reports using advanced Excel\nMake real-time decisions that balance customer satisfaction with company profitability\nProcess Improvement\nUse operational data to improve workflows and staffing strategies\nSimplify processes to increase efficiency and reduce delays\nEncourage team members to contribute ideas that improve overall performance\nOperational Leadership\nOversee and streamline the rental process to minimize wait times and deliver fast, friendly, efficient service\nMaintain a clean, well-managed, and diverse fleet that aligns with customer demand, including specialty vehicles\nForecast staffing and fleet needs using historical data and market trends\nMonitor workflows and eliminate operational bottlenecks\nAnticipate unexpected demand and implement plans to maintain smooth performance\nIdentify and resolve slowdowns across departments\nTeam Leadership & Development\nLead, coach, and develop a sales-driven team to meet revenue and performance goals\nMonitor productivity and follow up consistently on team performance\nParticipate in recruiting, interviewing, and hiring team members\nDevelop and enhance cross-training programs to strengthen team flexibility\nFoster a culture of accountability, collaboration, and continuous improvement\nPerformance & Reporting\nMonitor KPIs and adjust operational strategies to drive results\nGenerate and present detailed performance reports using advanced Excel\nMake real-time decisions that balance customer satisfaction with company profitability\nProcess Improvement\nUse operational data to improve workflows and staffing strategies\nSimplify processes to increase efficiency and reduce delays\nEncourage team members to contribute ideas that improve overall performance\nExperience & Qualifications\nHigh school diploma or GED required; college degree preferred\nStrong analytical, problem-solving, and organizational skills\nAdvanced proficiency in Microsoft Excel for data analysis and reporting\nStrong communication and leadership skills\nExperience with real-time monitoring tools and operational systems\nProven ability to lead and coach a performance-driven sales team\nWe offer:\nMedical, Vision, Dental, 401k, Employee Discounts, Referral bonus\nCompany-paid Life Insurance\nCompany-paid AD&D Insurance\nFlexible spending account\nParental leave\nEmployee assistance program\nWe are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.\nEuropcar Mobility Group\nEuropcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.\nWe offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.\nOur brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a \"value for money\" positioning.\nCustomers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.\nMore info at: www.europcar-mobility-group.com","description_format":"text","description_chars":5538,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Car Rental"],"lifecycle":[{"event":"open","at":"2026-09-25T19:13:48Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.491,"p_room":0.75,"age_days":19,"expected_fill_days":23,"reasons":["conf:2","stale_co","wave","win:late","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/europcar-operations-manager-5","json_url":"https://alion.io/job/europcar-operations-manager-5.json","meta":{"generated_at":"2026-10-15T06:12:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9369,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4961},"rest":"https://alion.io/mcp/rest/get_company?id=4961"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feuropcar-operations-manager-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feuropcar-operations-manager-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feuropcar-operations-manager-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/europcar-operations-manager-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feuropcar-operations-manager-5"}]}