{"id":1130708,"url":"https://alion.io/job/europcar-shift-supervisor-5","title":"Shift Supervisor","company":{"id":4961,"name":"Europcar","domain":"europcar.com","url":"https://alion.io/company/europcar","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":137,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Auckland, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":75000,"period":"year","method":"role_country_seniority_unknown","sample_n":18},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T02:15:22Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-22T07:00:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\nAre you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!\nWe are currently seeking a sales motivated and customer-oriented Shift Supervisor to join our Auckland Airport team on afull time basis!\nWhy join Europcar?\nA competitive hourly rate + generous, uncapped incentive scheme\nOpportunity to maximise your income based on your exceptional performance with our incentive program\nOngoing training and development to help you thrive and level up your career\nSix weeks' employer-paid parental leave (in addition to government entitlements)\nBe part of an international brand with exciting opportunities to work across AU/NZ and globally!\nCompany uniform provided\nReferral bonuses and exclusive employee discounts (Calm, Accor All Heartists program, flu vaccinations & more!)\nThrive in a high performing and supportive team culture that celebrates wins and uplifts each other every day\nWork closely with management and department leaders\nSome of the key responsibilities include:\nThe role of the Shift Supervisor is responsible for staff training and development and overall profitability of a high volume airport including:\nService based sales management\nStaff training, development, coaching and corrective action\nSales and financial reporting\nStaff performance management and team building to achieve sales & service objectives\nMaximise incremental sales through effective training and staff development\nWork closely with management and department leaders\nTo be considered, you should possess:\nPrevious experience in sales, customer service or retail\nCar rental experience is highly desirable\nExcellent communication and interpersonal skills, with a customer-first mindset\nConfident using computer systems and technology\nAbility to work efficiently in a fast-paced, high-pressure environment\nFlexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays\nValid New Zealand driver's license with a clean driving record\nFull working rights in New Zealand (current and ongoing)\nA positive, proactive and team-oriented attitude!\nAbout Europcar Mobility Group\nEuropcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.\n\"We help to change the way you move\" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.\nTo do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.\nOur brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a \"value for money\" positioning, and Euromobil®, a German car rental player. The Group also operates the \"myEuropcar\" platform for vehicle subscription.\nCustomers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).\nMore info: www.europcar-mobility-group.com\nEuropcar Mobility Group\nEuropcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.\nWe offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.\nOur brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a \"value for money\" positioning.\nCustomers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.\nMore info at: www.europcar-mobility-group.com","description_format":"text","description_chars":4886,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Insurance","Car Rental"],"lifecycle":[{"event":"open","at":"2026-09-23T02:15:22Z"}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:3","stale_co","win:early","comp:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/europcar-shift-supervisor-5","json_url":"https://alion.io/job/europcar-shift-supervisor-5.json","meta":{"generated_at":"2026-09-23T13:54:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}