Junior Technical Business Analyst

Company Overview

Eurostop Singapore Private Limited has 30+ years of experience delivering comprehensive retail system solutions for apparel, footwear, jewelry, and lifestyle retailers, including omnichannel retail systems, warehouse fulfillment, reporting tools, and custom website development.

Job Summary

Join as a Junior Technical Business Analyst supporting the Tenancy Management System for mall and retail landlords. Collaborate across project lifecycles from requirements gathering to go-live support. Fresh graduates welcome; on-the-job training provided.

Responsibilities

• Collaborate with customers, consultants, and developers to gather and analyze business and system requirements to ensure clear project scope
• Develop detailed process flows, system mock-ups, and functional specifications to guide development and testing
• Utilize AI-assisted development tools to assist in feature development and refinement
• Prepare and execute UAT test cases, coordinate customer acceptance testing to validate system functionality
• Conduct system demonstrations and deliver user training to enhance customer understanding and adoption
• Support customer go-lives by managing data setup and providing on-site assistance to ensure smooth implementation
• Maintain accurate and up-to-date project and product documentation for reference and compliance

Preferred competencies and qualifications

• Degree in Business, IT, Computer Science, Information Systems, or related field
• Strong written and spoken English communication skills to facilitate clear stakeholder interactions
• Analytical and problem-solving skills with an interest in working with data to support decision-making
• Interest in AI-assisted development tools and eagerness to learn new technologies
• Willingness to travel for customer go-lives and training sessions
• Chinese/Mandarin proficiency is an advantage for communicating with certain customers and stakeholders

Skills

Technical Specialists, Direct Customer Interaction, Video Conferencing, Microsoft Excel, maintaining quality documentation, Reinsurance, Scrum, Functional Specifications, Designing Process Flows, Data Integration, customer acceptance tests, Feature Engineering, Mockups, Customer Service, API, Uat Testing