{"id":2810820,"url":"https://alion.io/job/eurus-technologies-devops-cloud-support-engineer","title":"DevOps & Cloud Support Engineer","company":{"id":4446804,"name":"Eurus Technologies","domain":"eurustechnologies.com","url":"https://alion.io/company/eurus-technologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rooster","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Islamabad, Pakistan"],"countries":["PK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"IAM","optional":false},{"name":"Ansible","optional":true},{"name":"Bash","optional":true},{"name":"CI/CD","optional":true},{"name":"CloudFormation","optional":true},{"name":"Configuration Management","optional":true},{"name":"Datadog","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"Docker","optional":true},{"name":"GitHub Actions","optional":true},{"name":"GitLab CI","optional":true},{"name":"Grafana","optional":true},{"name":"Jenkins","optional":true},{"name":"Linux","optional":true},{"name":"Prometheus","optional":true},{"name":"Python","optional":true},{"name":"TCP/IP","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-08-21T17:03:44Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-24T22:38:22Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"Positions: 6Shift: Rotational Shift\nLocation: Islamabad (On-Site)\nQualifications (what we are looking for)\n1 to 2 years of experience in cloud support, DevOps, system administration, or a related technical role.\nHands-on knowledge of AWS services such as EC2, S3, IAM, VPC, RDS, Route 53, CloudWatch, OS level Patching and Backups. Knowledge of Azure and GCP is a plus.\nGood understanding of Linux administration and basic troubleshooting of servers, services, storage, and permissions.\nKnowledge of networking fundamentals, including TCP/IP, DNS, DHCP, HTTP/HTTPS, ports, firewalls, VPNs, Routing, Switching and load balancers.\nExperience with monitoring, logging, and alerting tools such as Amazon CloudWatch, Prometheus, Grafana, ELK Stack, DataDog, splunk or similar platforms.\nFamiliarity with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, or AWS CodePipeline.\nBasic knowledge of Docker, containers, virtual machines, and cloud infrastructure concepts.\nFamiliarity with Infrastructure as Code, configuration management, or scripting tools such as Terraform, CloudFormation, Ansible, Bash, or Python is preferred.\nUnderstanding of incident handling, support tickets, escalation procedures, and service-level targets.\nStrong troubleshooting, documentation, communication, and teamwork skills, with willingness to work in rotating shifts or on-call support when required.\nAWS certification or relevant Cloud or DevOps certification will be preferred.\nEducation\nBachelor's degree in IT / Software Engineering / Computer Science.\nJob Responsibilities (what you will do)\nProvide Level 1 operational support for AWS cloud infrastructure, DevOps tools, and hosted applications.\nMonitor infrastructure, applications, services, and deployment pipelines using monitoring, logging, and alerting tools.\nRespond to alerts and support tickets, perform initial troubleshooting, document findings, and escalate complex issues to senior engineers.\nReview system and application logs to identify service failures, performance issues, and recurring errors.\nPerform routine operational tasks, including health checks, service restarts, storage monitoring, backup verification, and resource status reviews.\nAssist with AWS access management, IAM permissions, and basic account administration according to approved procedures.\nSupport CI/CD pipelines and help investigate failed builds, deployments, and environment-related issues.\nAssist with Docker-based applications, cloud provisioning, patching, configuration management, and Infrastructure as Code tasks.\nMaintain support tickets, runbooks, troubleshooting guides, knowledge-base articles, dashboards, and operational reports.\nParticipate in incident reviews, identify opportunities for automation and reliability improvements, and complete training toward Level 2 support and SRE responsibilities.\nCompensation and Benefits (what we offer)\nMarket Competitive Salary\nPersonal and Family Medical Insurance\nPersonal Life Insurance\nParental Medical Insurance\nPersonal and Family OPD\nWeekly Meal\nPaid Technical Certifications\nWork equipment like Laptop, Headset and other devices will be provided by the company.\nAnnual trips\nRecreational Activities\nPublic Holidays\nPaid 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