{"id":3563780,"url":"https://alion.io/job/eutelsat-service-assurance-engineer","title":"Service Assurance Engineer","company":{"id":52957,"name":"Eutelsat","domain":"eutelsat.com","url":"https://alion.io/company/eutelsat","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Turin, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":59000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":39},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"CI/CD","optional":false},{"name":"ITIL","optional":false},{"name":"JavaScript","optional":false},{"name":"Nagios","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Snowflake","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-10-31T07:40:37Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T13:28:57Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Connect with Eutelsat\nBe part of a new era in communications, transforming connectivity with Eutelsat - the world’s first GEO-LEO integrated global satellite operator.\nAs a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.\nWith Eutelsat You’ll Get To:\nPioneer the future of Space Technology\nBring connectivity to remote frontiers\nCollaborate with customer-centric experts\nEmbrace cultural diversity in our global team\nIn a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.\nWhy Eutelsat?\nCommitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.\nWays of Working That Drive Us: As \"One Team,\" we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. \nSustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth - both on Earth and in space.\nWork-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.\nReady to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology\nJob Overview\nWe are looking for an enthusiastic and skilled Service Assurance Engineer to join our team and play a critical role in building and maintaining service assurance solutions to ensure the reliability and efficiency of our satellite services. In this position, you’ll work closely with product managers, operations engineers, and developers, contributing directly to our ongoing projects and initiatives. This is a unique opportunity to make a significant impact within an organization that values growth, teamwork, and professional development.\nWho You Are:\nYou are a systems-focused engineer with deep hands-on expertise in service assurance and operations platforms in telecom and satellite environments. You’re passionate about automation, monitoring, and ensuring operational visibility across complex infrastructure. You’re a collaborative problem solver who communicates well with both engineering and operations teams, ensuring that systems support business and customer needs effectively and efficiently. You're proactive, analytical, and thrive in a high-availability, service-driven environment.\nWhat You’ll Do:\nDesign, implement, and maintain Service Assurance platforms used to manage and monitor satellite communication networks and support IT infrastructure.\nDevelop and optimize telemetry, alarm correlation, and performance reporting for real-time visibility into network health and performance.\nAutomate routine tasks such as provisioning, fault management, configuration updates, and performance analysis.\nCollaborate with network, IT, and operations teams to translate operational requirements into technical OSS capabilities.\nIntegrate OSS modules (e.g., Fault Management, Performance Management, Configuration Management) with other enterprise systems, including NMS, EMS, and ticketing platforms, to support end-to-end service assurance\nTroubleshoot and resolve OSS-related issues, ensuring high availability and responsiveness of monitoring and orchestration systems.\nConduct platform upgrades, performance tuning, and continuous integration of new data sources and OSS features.\nMaintain clear documentation including system architecture, integration flows, troubleshooting guides, and operational runbooks.\nWhat You’ll Need:\nMSc in Computer Science, Information Systems, Telecommunications, or a related technical field.\n3+ years of hands-on experience working with OSS systems in a telecommunications or satellite operations environment.\nStrong knowledge of OSS domains such as fault management, performance management, configuration management, and service provisioning.\nExperience with monitoring platforms such as Comarch, Nagios, Zabbix, Dataminer, ServiceNow ITOM or similar.\nExperience using TWAMP for network performance testing and service validation.\nProficiency with scripting languages (e.g., Python, JavaScript) and data integration methods (e.g., REST APIs, XML, JSON).\nExperience using Apache Kafka and Snowflake for building real-time data streams between monitoring systems and data platforms\nFamiliarity with SNMP, NetConf, syslog, and telemetry ingestion protocols.\nUnderstanding of satellite ground infrastructure, gateway systems, and IP transport networks \nUnderstanding of ITIL practices and how OSS systems support operational workflows.\nStrong analytical and problem-solving skills, with attention to detail and a proactive mindset.\nAbility to work independently and collaboratively in a fast-paced, operations-focused environment.\nWhere You’ll Work: London, Turin or Paris\nWorking model: Hybrid, with a combination of on-site and remote work.\nEutelsat treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by Eutelsat and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).\nThis role is a Eutelsat job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. 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