{"id":2624324,"url":"https://alion.io/job/eventconnect-hotel-and-event-management-coordinator","title":"Hotel and Event Management Coordinator","company":{"id":2384614,"name":"EventConnect","domain":"eventconnectsports.com","url":"https://alion.io/company/eventconnectsports","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":402},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-10-07T00:00:00Z","employer_posted_date":"2025-10-07","last_verified_at":"2026-10-24T14:45:18Z","board_verified":true,"closed_at":null,"days_open":382,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":382},"description":"ABOUT EVENTCONNECT\nAt EventConnect, we’ve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM, connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.\nEventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun, and filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.\nEVENTCONNECT OFFERS\nCompetitive salary and benefits\nA casual but energetic work environment made for today’s workers\nPerformance-driven culture\nGrowth opportunities\nIT equipment provided \nABOUT THE ROLE\nAt EventConnect, our clients are the focus of our team every day. As an Event Management Coordinator, you will play a key role in creating an excellent experience for our travelling teams and hotel partners. Your focus will be on delivering consistent, high-quality service, contributing to this success by supporting travelling teams and hotel partners to ensure a seamless reservation experience. You will foster strong relationships through professional communication and proactive follow-up. Please note, this posting is for future opportunities only; no current vacancy.\nRESPONSIBILITIES\nLead in managing incoming inquiries across the Hotels phone, inbox and live chat, ensuring timely, accurate, and professional responses.\nContact assigned hotels to confirm reservations, ensuring all booking details (confirmation numbers, guest names, room types, and dates) are accurate for events two weeks prior to the event.\nOnboard new hotels into thenetwork of EventConnect hotels\nAssist with guest check-in or post-event discrepancies/issues promptly by liaising with the hotel to resolve issues effectively.\nPotential for supporting Event Management Specialists with other administrative duties, including assisting with oversells and responding to hotel inquiries.\nAssist with various tasks within the operations department as it pertains to hotel relationships.\nAssist with check-in issues as needed. \nThe individual will be expected to provide periodic coverage for the after-hours emergency line and may be scheduled for limited holiday availability as business needs require.\nQUALIFICATIONS\nAbility to multitask and be agile in a fast-paced environment\nAbility to quickly identify and assess customers' needs to achieve satisfaction\nAccepts and welcomes new challenges\nAccountable for being a team member and contributing to goals\nFriendly, professional and confident nature both on the phone and through email communications\nStrong problem-solving skills and the ability to collaborate with others\nAbility to gauge your client and adjust your approach\nAn organized approach to completing your work to ensure that clients and hotel relationships are strengthened \nDetail-oriented and precise team player who enjoys working with others \nCRM experience\nA University or College graduate, Travel & Tourism, Hospitality or Sports Management preferred\nMinimum of 1 year of experience working in the hotel, sports or travel industry \nPrevious experience in hotel management or sales would be considered an asset \nTravel Industry Council of Ontario (TICO) certification is preferred. Applicants who do not have this certification will still be considered for the position. Successful candidates will be asked to complete this in the first 3 months of employment at the cost of EventConnect.\nEventConnect welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.\nWe thank all candidates who apply, Only those selected for screening and an interview will be contacted.","description_format":"text","description_chars":4155,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Event Management","Corporate Events","Sports","Sports Organizations"],"lifecycle":[{"event":"open","at":"2026-10-15T14:35:23Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.1,"p_room":0.28,"age_days":382,"expected_fill_days":20,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/eventconnect-hotel-and-event-management-coordinator","json_url":"https://alion.io/job/eventconnect-hotel-and-event-management-coordinator.json","meta":{"generated_at":"2026-10-24T18:09:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26452,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2384614},"rest":"https://alion.io/mcp/rest/get_company?id=2384614"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feventconnect-hotel-and-event-management-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feventconnect-hotel-and-event-management-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feventconnect-hotel-and-event-management-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eventconnect-hotel-and-event-management-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feventconnect-hotel-and-event-management-coordinator"}]}