{"id":4014946,"url":"https://alion.io/job/ever-source-distribution-system-operator","title":"Distribution System Operator","company":{"id":1761835,"name":"Ever Source","domain":"eversource.com","url":"https://alion.io/company/eversource","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Windsor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-18T00:00:00Z","employer_posted_date":"2026-08-18","last_verified_at":"2026-11-10T12:11:57Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":84},"description":"Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.\nEversource Energy is the largest Energy delivery company in New England. We support 4.4 million Gas and Electric customers across CT, MA, and NH. Be a part of our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHER!!l Plans, coordinates, directs and supervises switching and tagging; writing, checking and issuing clearances; monitoring of loads, emergency restoration and associated reporting for the electric distribution system within distribution system. Coordinates the above activities with CONVEX and other regions when system conditions cross jurisdictional lines. Serves as switching director as assigned by System Operations Center Manager.\nPlans, coordinates, directs and supervises switching and tagging; writing, checking and issuing clearances; monitoring of loads, emergency restoration and associated reporting for the electric distribution system within distribution system. Coordinates the above activities with CONVEX and other regions when system conditions cross jurisdictional lines. Serves as switching director as assigned by System Operations Center Manager.\nPRIMARY DUTIES\n1.Monitors, operates and maintains Network Management System including the operation of SCADA equipment.\nPlans, writes, checks, approves, directs, issues clearances and monitors orders for switching, grounding and tagging instructions for the distribution system.\nReceives trouble calls (tickets) from customer service center, analyzes the problem, initiates corrective action with appropriate district function including call-out of personnel in accordance with established procedures. Directs corrective action as required by timing or circumstances, and informs appropriate system personnel (customer service center, T&D staff, districts, etc.) of problems on the electric distribution system and associated restoration progress.\nMonitors load and voltages on circuits and substation equipment during switching and peak periods to assure loading parameters are not exceeded.\nAssists at Division EOCs and other levels of RMTs during emergency storm restoration as assigned.\nMaintains the Company’s operations diagrams and associated databases to reflect current system status.\nOperates and maintains database for NMS system (new customers circuit changes, etc.) through existing and replacement technologies (i.e.OMS to Mobile, DMS,etc.).\nMonitors SCADA, substation system alarms.\nCoordinates CONVEX switching requirements between CONVEX system operators and appropriate region and/or district personnel for assigned shift.\nPrepares, disseminates, and maintains the system operations center records and reports in support of system operations (i.e., circuit and equipment loads, nomenclature, interruption reports, emergency contact telephone numbers for governmental agencies, large customers, other utilities, and others). Coordinates with CONVEX Black Start Procedure, and emergency load shedding in accordance with current Eversource Operating Instructions.\nMay be upgraded to supervisor status as assigned on a voluntary basis.\nMay serve in the status of \"Chief Dispatcher\" whereas the individual will assist the Shift Supervisor in ensuring the workload of the shift and all applicable system configuration and risk are discussed and understood in the area of responsibility. Staffing levels, weather conditions will also be discussed for preparation purposes, as well as, proper notification if daily workload cannot be accomplished on the assigned shift.\nAssists in training new Distribution System Operators or others, including assisting in NMS class instruction and switching and tagging procedures to company personnel.\nDevelops, writes and maintains, in conjunction with Grid Management on operating instructions for company and customer distribution facilities.\nOperates PC-based and mainframe applications.\nCoordinates regional dispatching activities with appropriate Eversource personnel and outside personnel (i.e., other companies, government agencies, including: police, fire department, Department of Environmental Protection, large customer's plant engineers, etc.).\nSubject to on-call duty.\nACCOUNTABILITY\nAccurate, safe and current switching and tagging instruction for assigned operations.\nEfficient direction of restoration activities during assigned shift.\nResponsible for proper adherence to company policies, operating instructions and procedures.\nTimely and accurate reporting on assigned operations.\nProper coordination of dispatching operations with CONVEX, district, other companies and government agencies during assigned shifts.\nProper and efficient operation of the operations center during assigned shift in accordance with authorized policies and procedures.\nTimely and accurate reporting of environmental or safety events and significant system issues.\nProper and efficient operation of SCADA and other applicable current and replacement technologies.\nAUTHORITY\nWrite, check and approve switching and tagging instruction for assigned shift as needed.\nDirect switching and tagging for assigned operations during assigned shift.\nIssue clearances, non-reclosing assurances and reference switching orders during assigned shift.\nRecommend and/or institutes changes to company operating policies, procedures and reports.\nInitiate restoration of service during assigned shift.\nWhen upgraded, supervise assign shift personnel\nTYPICAL REQUIREMENTS (Preferred)\nTraining and Experience\nHigh School diploma, associate's degree in electrical technology preferred or the equivalent.\nSix years of related electrical utility experience.\nMust successfully pass the SO/PD Test.\nKnowledge/Skill\nAbility to function under stress of emergency situations for extended periods of time.\nThorough knowledge of the switching and tagging procedures.\nThorough knowledge of electric distribution system operation.\nThorough knowledge of applicable PC-based and other current and future technologies.\nAbility to communicate and work effectively with various levels of the organization and outsiders involved with electric distribution operations.\nAbility to analyze electric distribution system problems and act accordingly.\nAbility to effectively direct the work of others.\nAbility to act as customer advocate by assuring accurate and timely information is communicated on ETRs and restoration remarks. Applicants must successfully pass the SO/PD (System Operator/Power Dispatcher) Test, which is a requirement to be selected for this position.\nThe salary range for this position starts at $54.76 and progresses in accordance with the union contract. Please visit our career site for an overview of benefits.\nPlease attach a resume when completing your online application.\nCompetencies:\nBuild trusting relationships\nManage and develop people\nFoster teamwork and cross-functional collaboration\nLead change\nCommunicate strategic vision\nCreate an engaged workforce\nFocus on the customer\nTake ownership & accountability\nBuild trusting relationships\nWorker Type:\nRegularNumber of Openings:\n1Emergency Response:\nResponding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.\nEEO Statement:\nEversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.\nVEVRRA Federal Contractor","description_format":"text","description_chars":7868,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Fossil Fuels","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-11-10T12:11:57Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.61,"p_room":0.28,"age_days":84,"expected_fill_days":30,"reasons":["conf:0","win:tail","crowd:brand"],"computed_at":"2026-11-10T12:44:36Z"},"pay":null,"html_url":"https://alion.io/job/ever-source-distribution-system-operator","json_url":"https://alion.io/job/ever-source-distribution-system-operator.json","meta":{"generated_at":"2026-11-10T12:44:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29636,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761835},"rest":"https://alion.io/mcp/rest/get_company?id=1761835"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fever-source-distribution-system-operator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fever-source-distribution-system-operator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fever-source-distribution-system-operator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ever-source-distribution-system-operator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fever-source-distribution-system-operator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4014946}},{"tool":"search_jobs","arguments":{"company":"eversource.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4014946},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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