{"id":3996515,"url":"https://alion.io/job/ever-source-program-manager-customer-load-flexibility-hybrid-schedule","title":"Program Manager, Customer Load Flexibility (Hybrid Schedule)","company":{"id":1761835,"name":"Eversource Energy","domain":"eversource.com","url":"https://alion.io/company/eversource","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westwood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":113990,"max":126650,"currency":"USD","period":"year","gross":null,"usd_annual":126650},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-11T19:45:45Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.\n\nOur Team:\nEversource is looking for an energetic Program Manager, Customer Load Flexibility, to join the Demand Response and EV Managed Charging implementation team. This role will be within the Eversource Energy Efficiency, Demand Response, and Electric Mobility organization, and will work out of the Westwood, MA office. \nThe Program Manager will lead implementation activities for the Company’s demand response pilots that reduce or shift demand during peak times at identified substations and circuits, including ConnectedSolutions+ and Managed Charging+. These solutions are offered as part of the Company’s Massachusetts Electric Sector Modernization Plan (ESMP) that seeks to modernize the electric grid in advancement of Massachusetts’s clean energy and climate goals. \nThe Program Manager will lead collaboration with relevant departments across the Company including Energy Efficiency, System Planning, Grid Modernization, Electric Operations, Engineering, Integrated Resource Planning, Procurement, and Legal.\nThe role is based in Westwood, MA\nEssential Functions\nManage the delivery of local demand response pilot programs, including outreach and recruitment, enrollment, vendor management, collaboration with third-party manufacturers/vendors, budget management, invoicing, settlement, and tracking and reporting.\nIn coordination with Manager/Director and technical lead, support cross-functional coordination with departments across the Company to help translate system needs to demand response program strategy/design. \nCoordinate closely with Demand Response and Managed Charging team to finalize offering design and incentives, conduct analysis, and incorporate feedback and learnings to adapt pilots over time. \nIdentify, frame and bring together internal and external stakeholders to resolve complex, cross-functional issues. \nCoordinate program outreach activities and delivery with existing energy-efficiency and demand response program implementation activities, driving integrated delivery that maximizes existing channels and vendor/customer relationships\nLead procurement and management of third-party vendors that support targeted customer load flexibility solutions.\nEstablish processes and procedures for pilots, including internal guidance for tracking, reporting and settlement, and customer-facing rules and guidance. \nWith guidance from Manager/Director and technical lead, develop and track pilot goals, metrics, and pilot learnings. \nPrepare and present program status updates to senior management and other internal and external audiences.\nContribute to regulatory filings, reporting and testimony.\nRepresent Eversource at relevant stakeholder meetings, technical sessions, and regulatory proceedings, when necessary. \nQualifications\nTechnical Knowledge/Skill:\nDemonstrated experience managing complex, cross-functional programs or initiatives.\nExperience building project plans, timelines, milestones, and tracking and communicating regular updates to senior leadership and internal/external stakeholders.\nExperience managing and prioritizing multiple tasks, in a dynamic environment, to meet deadlines.\nDemonstrated track record of building strong relationships and coordinating effectively across organizations and departments.\nExcellent problem-solving ability; takes appropriate steps with limited guidance.\nAbility to grasp technical concepts, such as energy-efficiency, demand response, battery storage systems, and the electric distribution grid. Previous utility, demand side management, or distributed energy resource (DER), experience helpful, but not required. \nProficiency with Microsoft Office (e.g., Microsoft Excel, Word, PowerPoint), required.\nEducation:\nBachelor’s degree in a technical discipline (i.e., engineering, environmental, renewable energy), business discipline, related degree, or equivalent experience\nMasters, business or other related advanced degree desirable\nExperience:\nAt least five (5) years of relevant experience, including successful project/program management\nExperience managing complex and cross-functional projects, highly desirable\nLicenses & Certifications:\nProject Management Profession (PMP) certification preferred\nWorking Conditions:\nMust be available to work emergency restoration assignment as required\nMust be available to travel between MA/CT/NH as necessary\nWork is primary performed in an office requirement which requires a combination of personal computer and telephone work and may occasionally involve field visits to customer or project sites.\n Hybrid Schedule: Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.\n\n#LI-ES3\n#cengajd\nCompetencies:\nBuild trusting relationships\nManage and develop people\nFoster teamwork and cross-functional collaboration\nLead change\nCommunicate strategic vision\nCreate an engaged workforce\nFocus on the customer\nTake ownership & accountability\nCompensation and Benefits:\nEversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:\n$113,990.00-$126,650.00Worker Type:\nRegularNumber of Openings:\n1Emergency Response:\nResponding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.\nEEO Statement:\nEversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.\nVEVRRA Federal Contractor","description_format":"text","description_chars":6695,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Fossil Fuels","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-11-10T01:23:56Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":0.9,"age_days":12,"expected_fill_days":30,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":126650,"is_top_pay":false},"html_url":"https://alion.io/job/ever-source-program-manager-customer-load-flexibility-hybrid-schedule","json_url":"https://alion.io/job/ever-source-program-manager-customer-load-flexibility-hybrid-schedule.json","meta":{"generated_at":"2026-11-12T02:25:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5481,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761835},"rest":"https://alion.io/mcp/rest/get_company?id=1761835"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fever-source-program-manager-customer-load-flexibility-hybrid-schedule"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fever-source-program-manager-customer-load-flexibility-hybrid-schedule"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fever-source-program-manager-customer-load-flexibility-hybrid-schedule"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ever-source-program-manager-customer-load-flexibility-hybrid-schedule\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fever-source-program-manager-customer-load-flexibility-hybrid-schedule"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3996515}},{"tool":"search_jobs","arguments":{"company":"eversource.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3996515},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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