{"id":3996519,"url":"https://alion.io/job/ever-source-writer-system-operations-procedures-hybrid-schedule","title":"Writer, System Operations Procedures (Hybrid Schedule)","company":{"id":1761835,"name":"Ever Source","domain":"eversource.com","url":"https://alion.io/company/eversource","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dorchester, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":119870,"max":133190,"currency":"USD","period":"year","gross":null,"usd_annual":133190},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"NERC CIP","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-10T01:23:56Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.\nEversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.Role and Scope of Position:\nCreate, maintain and publish transmission and distribution System Operations procedures for Eversource.\nEssential Functions:\nDevelops, revises and publishes Eversource System Operations procedures.\nIdentifies procedural and regulatory changes and makes necessary modifications to Eversource System Operations procedures.\nDevelops, revises and publishes detailed instructions, procedures, and guidelines for the operation of transmission, distribution and generation facilities in NH and Eastern MA, and distribution only facilities in CT and WMA.\nEnsures System Operations procedures comply with NERC Reliability Standards, ISO-NE procedures and other regulatory requirements.\nCoordinates with Eversource departments, ISO-NE, neighboring utilities, Member Companies and Member Participants to exchange information necessary for the creation and updating of System Operations procedures.\nPerforms periodic reviews of Eversource System Operations procedures, and substation operating instructions for NH and Eastern MA, to ensure accuracy and compliance.\nRepresents System Operations Procedures at meetings, on committees and at conferences.\nParticipates in event review teams and prepare incident analyses as requested by operations management.\nProvides documentation, gather evidence and participate in compliance audits.\nTechnical Knowledge/Skill/Education/Licenses/Certifications:\nTechnical Knowledge/Skill:\nKnowledge of transmission and distribution electric system operations.\nKnowledge of functions of the various components that make up the Eversource electric system.\nKnowledge of NERC Reliability Standards and other regulatory requirements.\nFamiliarity with document management systems.\nStrong written and oral communication skills.\nStrong analytical and problem-solving skills.\nRead and interpret electrical schematic diagrams.\nCommunicate and work effectively with personnel at various levels within Eversource and external parties.\nProficient with Outlook e-mail, databases, and Microsoft Office Suite.\nEducation:\nBachelor’s Degree in Electrical Engineering Technology or related discipline or an equivalent combination of education and experience. \nExperience:\nFive (5) to eight (8) years of related experience in electric power distribution, transmission or generation preferred.\nTwo years of experience as a System Operator preferred.\nTwo years of experience as a procedure writer preferred. \nLicenses & Certifications:\nValid motor vehicle operator’s license.\nAbility to obtain NERC Transmission Operator within 6 months.\nWorking Conditions:\nMust be available to work emergency restoration assignment as required.\nMust be available to travel between MA/CT/NH as necessary.\nPlease submit a resume with your application.\nLI-ES3\nCompetencies:\nBuild trusting relationships\nManage and develop people\nFoster teamwork and cross-functional collaboration\nLead change\nCommunicate strategic vision\nCreate an engaged workforce\nFocus on the customer\nTake ownership & accountability\nCompensation and Benefits:\nEversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:\n$119,870.00-$133,190.00Worker Type:\nRegularNumber of Openings:\n1Emergency Response:\nResponding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.\nEEO Statement:\nEversource Energy is an Equal Opportunity Employer. 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