{"id":3204220,"url":"https://alion.io/job/evercam-bizops-senior-systems-engineer","title":"BizOps Senior Systems Engineer","company":{"id":4468014,"name":"Evercam","domain":"evercam.com","url":"https://alion.io/company/evercam-com","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":150000,"period":"year","method":"global_role_seniority_cell","sample_n":4991},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Drive","optional":false}],"status":"live","first_seen_at":"2026-10-24T10:25:03Z","employer_posted_date":null,"last_verified_at":"2026-10-24T10:25:03Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"This is a remote position.Role SummaryBizOps is part of Evercam’s Systems, Data and AI function. It plays a core role in supporting internal business processes and automation. BizOps primarily implements ERP-type processes across our Zoho Suite of products. It also develops and manages internal software tools that support the business. \nThe BizOps Senior Systems Engineer turns BizOps ideas, tickets, and cross-functional requests into delivered work. The role includes intake, scoping, project plans, implementation, stakeholder follow-up, rollout communication, documentation, and closure across CRM, Desk, Analytics, Finance, CS, Sales, Product, and Ops workflows. \nThe role is intentionally broad. It favours candidates who think across systems, data, and integrations. We need someone who can plan and implement systems. We need someone who can document and communicate about those systems to ensure adoption and optimal usage. This person should understand Zoho CRM top to bottom, see how Sales, Marketing, CS, Finance, Analytics, and Ops use the same data differently, and help connect work across the entire lead-to-cash operating model. \nApplication note: All applicants must complete a short pre-screening assessment as part of the application process to help us better understand your experience and fit for the role - applications without a completed assessment will not be considered.\nKey Responsibilities\nProject Delivery\n\nBuild lightweight project plans with stakeholders across the business. \n\nImplement required changes across involved systems, using whatever combination of system configuration, low-code/no-code tooling, scripting, and AI-driven custom software development is needed. \n\nCoordinate QA, rollout, training, and post-launch feedback loops. \n\nDocumentation and Adoption\nMaintain GetOutline documentation, project notes, and handoff materials for BizOps workflows. \n\nTurn repeated questions into better process notes, training material, or workflow improvements. \n\nEnsure new workflows have clear owners, escalation paths, adoption metrics, and review dates. \n\nHelp teams move away from ad hoc chat requests toward visible ticket and project systems. \n\nSystems, Data and AI\nUnderstand Zoho CRM, Zoho Books, Desk, Analytics, Zoho Mail, Google Drive, and related integrations well enough to spot ownership gaps, source-of-truth conflicts, and downstream impact before changes are made. \n\nUse AI to develop required internal custom software tools \n\nTranslate business objectives into clear data model, field, workflow, integration, reporting, and governance requirements. \n\nPartner with Sales, Marketing, CS, Finance, Analytics, Product, and BizOps so systems support how people actually work, not just how tools can be configured. \n\nEvaluate build-vs-buy options with Antonio or the technical owner, balancing speed, maintainability, data quality, adoption, and ownership. \n\nRequirements\n\nWestern Europe or Algeria based. \n\nSystems ownership: Someone who can investigate issues, configure systems, build automations, and implement improvements. \n\nData Literacy: Someone who knows what good data looks like and takes naming, definitions, and data hygiene seriously. \n\nBusiness process design: Strong emphasis on understanding and improving end-to-end processes across Sales, Finance, CS, Operations, and other departments. \n\nIndependent problem-solving: Someone who can take an ambiguous problem, understand the business requirements, evaluate alternatives, and drive a solution with minimal supervision. \n\nCross-functional ownership: The ability to work directly with stakeholders, challenge existing processes, and lead initiatives across departments. \n\nTechnical aptitude: A strong understanding of CRM/ERP systems, data structures, workflows, integrations, and automation, even if you aren't necessarily a developer. \n\nBenefits\n\nPTO\n\n1 extra PTO day per year served\n\nNational public holidays applicable in your country\n\nMaternity & Paternity Leave\n\nEquipment Allowance\n\nESOP Program\n\nFurther information seeWhy Work in Evercam\n\nOriginally posted on Himalayas","description_format":"text","description_chars":4091,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-24T11:28:30Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely 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