{"id":2700230,"url":"https://alion.io/job/evercode-lab-helpdesk-service-desk-specialist-linux","title":"Helpdesk / Service Desk Specialist (Linux)","company":{"id":65079,"name":"Evercode Lab","domain":"evercodelab.ru","url":"https://alion.io/company/evercode-lab","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":{"grade":"C","score":58,"open_postings":12,"ghost_share":0.5,"stale_share":0,"repost_share":0.833,"time_to_fill_p50_days":30,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Petersburg, Russia"],"countries":["RU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":19500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":67},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Unix","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-10-16T11:03:16Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T16:06:53Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Привет! На связи Evercode Lab\n 13 лет строим свободное и безопасное будущее в финтех и web3!\n Мы активно растем и приглашаем тебя присоединиться к нашей амбициозной команде специалистов!\n Наша компания растет: открываются новые офисы, масштабируются отделы и команды, пришло время увеличивать команду Helpdesk! Сейчас мы в поисках активного системного администратора / helpdesk, который обожает компьютеры, технику и любит помогать людям.\n Зоны ответственности:\n Подготовка и выдача рабочей техники, первичный онбординг по работе с ней;\n\n Техническая поддержка сотрудников по операционной системе MacOS;\n\n Обслуживание локальной сети, общение с провайдерами, оперативное решение вопросов в случае сбоев;\n\n Ведение учета оборудования и расходников;\n\n Обслуживание парка ПК, решение инцидентов и поддержание техники и ПО в рабочем состоянии;\n\n Выдача доступов (почты, Confluence, корпоративные сервисы и т.д.).\n\n Мы ожидаем:\n Опыт работы с MacOS или Unix-подобными ОС от 1-2 лет;\n\n Опыт администрирования Atlassian: Jira, Confluence;\n\n Понимание принципов построения простых сетей (TCP/IP, DHCP, DNS, VLAN, VPN);\n\n Опыт настройки/траблшутинг серверных Linux, умение работать с журналом событий;\n\n Опыт работы с сетевыми настройками и firewall;\n\n Уверенное владение ИИ-инструментами.\n В нашей компании всегда:\n Можно расти быстрее, чем ты ожидал: мы даём реальные задачи и не делаем видимость обучения;\n Поддержат, но честно: если есть фидбэк, ты узнаешь его сразу и напрямую;\n Движемся быстро: запускаем, тестируем, улучшаем. Без бюрократии, зато с системностью;\n Работаешь с теми, кто реально шарит в Web3 и финтехе и готов делиться опытом;\n Любят драйв и ценят ответственность.","description_format":"text","description_chars":1677,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Russian","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain Infrastructure","Crypto Wallets","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-16T11:07:54Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:13","stale_co","velocity","win:early","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/evercode-lab-helpdesk-service-desk-specialist-linux","json_url":"https://alion.io/job/evercode-lab-helpdesk-service-desk-specialist-linux.json","meta":{"generated_at":"2026-10-17T14:42:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19796,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":65079},"rest":"https://alion.io/mcp/rest/get_company?id=65079"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fevercode-lab-helpdesk-service-desk-specialist-linux"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fevercode-lab-helpdesk-service-desk-specialist-linux"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fevercode-lab-helpdesk-service-desk-specialist-linux"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/evercode-lab-helpdesk-service-desk-specialist-linux\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fevercode-lab-helpdesk-service-desk-specialist-linux"}]}