{"id":4199911,"url":"https://alion.io/job/evercommerce-billing-coordinator","title":"Billing Coordinator","company":{"id":5293,"name":"EverCommerce","domain":"evercommerce.com","url":"https://alion.io/company/evercommerce","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-12T21:51:40Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T21:51:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.\nWe are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/\nThe Billing Coordinator is responsible for supporting accurate and timely customer billing, maintaining billing records, and resolving invoice-related questions. This role partners closely with Finance, Accounting, Sales, Customer Success, and other internal teams to ensure billing information is complete, accurate, and aligned with customer contracts.\nKey Responsibilities\nPrepare, review, and issue customer invoices accurately and on schedule.\nVerify billing details against customer contracts, pricing terms, and supporting documentation.\nProcess billing adjustments, credits, refunds, and cancellations in accordance with company policies.\nMaintain accurate customer accounts, billing schedules, and supporting records.\nRespond to customer and internal inquiries regarding invoices, account balances, and billing discrepancies.\nResearch and resolve billing issues, escalating complex matters when appropriate.\nPartner with Accounts Receivable to support payment application, collections, and account reconciliation.\nCollaborate with Sales, Customer Success, Finance, and Accounting to address contract or billing discrepancies.\nAssist with month-end close activities, including billing reconciliations and reporting.\nIdentify opportunities to improve billing accuracy, efficiency, and internal processes.\nSupport audits by providing billing documentation and responding to information requests.\nEnsure compliance with company policies, contractual requirements, and applicable accounting standards.\nQualifications\nAssociate degree in Accounting, Finance, Business Administration, or a related field preferred.\nOne to three years of experience in billing, accounts receivable, accounting, or a related function.\nStrong attention to detail and commitment to accuracy.\nAbility to manage multiple priorities and meet recurring deadlines.\nStrong analytical, organizational, and problem-solving skills.\nClear and professional written and verbal communication skills.\nAbility to collaborate effectively across departments and provide responsive customer support.\nProficiency in Microsoft Excel and experience with billing, accounting, or ERP systems.\nExperience working in a SaaS, subscription-based, or multi-entity environment is a plus.\nCore Competencies\nAccuracy and attention to detail\nAccountability and follow-through\nCustomer focus\nCollaboration\nProblem-solving\nTime management\nBenefits and Perks (JUST U.S.):\nFlexibility to work where/how you want within your country of employment - in-office, remote, or hybrid\nContinued investment in your professional development\nDay 1 access to arobust health and wellness benefits, including an annual wellness stipend\n401k with up to a 4% match and immediate vesting\nFlexible and generous (FTO) time-off\nEmployee Stock Purchase Program\nCompensation: The target base compensation for this position is $20-$21per hourin most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.\nEverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!\nEverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. 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