{"id":1421325,"url":"https://alion.io/job/everdriven-account-manager-seattle","title":"Account Manager, Seattle","company":{"id":4433,"name":"EverDriven","domain":"everdriven.com","url":"https://alion.io/company/everdriven","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":60000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-28T21:19:28Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-19T00:46:08Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"EverDriven is opening doors to a brighter future for every student and every community through safe, reliable transportation. We partner with school districts to serve students who need it most-including those experiencing homelessness, living with disabilities, or outside traditional bus routes-through a tech-powered, human-led model that gets every student to school safe, calm, and ready to learn.\nWe live three cultural pillars: we do the right thing, leading with integrity and taking ownership of what matters most. We work together, bringing diverse skills and strengths to solve complex challenges as one team. And we never settle, staying curious and driven, guided by data, always raising the bar for students, families, and school districts.\nPosition Summary:\nThe Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. \nSalary Range:\n$60,000.00-$70,000.00/yr based on experience plus bonus potential\nLocation:\nThis is a remote role, but this account manager will service the Seattle territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week.\nResponsibilities:\nUse effective industry skills and abilities to support our innovative transportation services\nExercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies\nAssist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies)\nManage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts\nResponsible for the continuous improvement of a safe, efficient, and effective transportation system\nLiaise between EverDriven and our clients while providing guidance, direction, and feedback\nMaintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures\nMonitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers\nDevelop and maintain open communication channels with project contractors, community officials, and agency staff\nCooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections\nUnderstand and follow safety rules established by regulatory bodies and client contracts\nAs a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)\nRequirements:\nMinimum education of a bachelor's degree or equivalent experience\nExperience in transportation and/or operations is a plus\nStrong professional communication and customer service skills\nAbility to effectively work with diverse groups of customers and service providers\nSet priorities wisely, multitask, and dynamically solve problems\nStrong familiarity and comfort level with Microsoft Word, Excel and Outlook.\nValid Driver’s License with a good driving record.\nDrug Screen and Background Check is a Condition of Employment\nDaily travel as required\nBenefits\nMedical, Dental, Vision insurance\nVirtual Doctor Visits with $0 Co-Pay\nLife Insurance (company paid)\nShort Term Disability Insurance (company paid)\nLong-Term Disability Insurance (company paid)\nFlexible Time Off (FTO)\nPaid Holidays\nPaid Time to Volunteer\nFlex Spending Account (FSA)\n401K Plan (with an awesome employer match!)\nEmployee Assistance Program\nEmployee Discounts Program\n#LI-Remote \nEqual Opportunity Employer \nEverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. \nVisit our website and learn more about us at www.EverDriven.com","description_format":"text","description_chars":4907,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible time off","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Transportation & Logistics","Public Transport"],"lifecycle":[{"event":"open","at":"2026-09-28T22:33:09Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.767,"p_room":0.9,"age_days":18,"expected_fill_days":40,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/everdriven-account-manager-seattle","json_url":"https://alion.io/job/everdriven-account-manager-seattle.json","meta":{"generated_at":"2026-10-19T02:45:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1573,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4433},"rest":"https://alion.io/mcp/rest/get_company?id=4433"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feverdriven-account-manager-seattle"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feverdriven-account-manager-seattle"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feverdriven-account-manager-seattle"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/everdriven-account-manager-seattle\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feverdriven-account-manager-seattle"}]}