{"id":2421856,"url":"https://alion.io/job/everglade-works-it-technician","title":"IT Technician","company":{"id":5780,"name":"Everglade Works","domain":"everglade.works","url":"https://alion.io/company/everglade-works","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":75000,"period":"year","method":"global_role_seniority_cell","sample_n":1104},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Windows","optional":false},{"name":"Freshdesk","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-10-13T01:59:46Z","employer_posted_date":null,"last_verified_at":"2026-10-13T01:59:46Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Job Title: Remote IT Technician Location: USA (100% Remote)\n Company: Everglade Works\n Type: Full-Time | Remote \n About Everglade Works\nWe are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros.\n What You'll Be Doing\nYou'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that even your grandma would get.\nHere's what your day-to-day might look like:\n\n Provide top-tier remote technical support for hardware, software, and network issues\n\n Install, configure, and maintain workstations, laptops, VPNs, and remote tools\n\n️ Troubleshoot system errors and outages like a detective on a mission\n\n Set up and manage user accounts, permissions, and device configurations\n\n Monitor and support cybersecurity tools, patch updates, and backups\n\n Document resolutions, create internal knowledge base articles, and keep logs updated\n\n Work closely with our Support Lead and other departments to solve issues and improve operations\n\n Stay up to date on the latest IT trends and bring proactive solutions to the table\n\n What We are Looking For\nWe are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech work better for people.\n\n2+ years of experience as an IT Technician or similar role\n\nStrong knowledge of Windows and MacOS environments\n\nComfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.)\n\nWorking knowledge of cloud platforms like Google Workspace or Microsoft 365\n\nExperience troubleshooting printers, VPNs, networking issues, and firewalls\n\nGreat communicator verbal and written (we love clarity!)\n\nYou're a self-starter, highly organized, and cool under pressure\n\nBonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira)\n\n What's In It for You\nCompetitive salary (we don't lowball)\n\nMonthly remote work stipend\n\nCareer growth opportunities you grow, we grow\n\nWork with a team that actually gets tech\n\nFlexible hours you manage your day\n\nPaid time off + paid holidays\n\nHealth, dental, and vision insurance (US-based employees)\n\n How to Apply\nReady to bring your IT skills to a team that values you and your ideas?\nClick Apply Now and lets get the conversation started. Were excited to meet you.\nEverglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\nOriginally posted on Himalayas","description_format":"text","description_chars":2891,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology"],"lifecycle":[{"event":"open","at":"2026-10-13T05:28:15Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.838,"p_room":0.9,"age_days":10,"expected_fill_days":25,"reasons":["seen:10","velocity","win:mid","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/everglade-works-it-technician","json_url":"https://alion.io/job/everglade-works-it-technician.json","meta":{"generated_at":"2026-10-23T22:37:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5486,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5780},"rest":"https://alion.io/mcp/rest/get_company?id=5780"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feverglade-works-it-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feverglade-works-it-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feverglade-works-it-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/everglade-works-it-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feverglade-works-it-technician"}]}