{"id":2085208,"url":"https://alion.io/job/evergreen-nephrology-care-coordinator-lpn","title":"Care Coordinator, LPN (Bilingual)","company":{"id":720002,"name":"Evergreen Nephrology","domain":"egneph.com","url":"https://alion.io/company/egneph","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":{"label":"PT","utc_offset_min":-8,"utc_offset_max":-8},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":62000,"period":"year","method":"global_role_seniority_cell","sample_n":5190},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-08T11:48:05Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-21T12:43:12Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Who We Are\nEvergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants.\nWe help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.\nWho You Are\nYou are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You’re excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change.\nYour Role\nAs a Licensed Practical Nurse (LPN) with Evergreen Nephrology, you are responsible for conducting monthly clinical check-ins, identifying and addressing clinical concerns, reinforcing care plans, escalating issues appropriately, and ensuring clinical documentation accuracy across both the EHR and partner technology platform. This position requires clinical judgment, licensed expertise, and the ability to support patients between office visits while collaborating closely with Evergreen’s providers, care teams, and leadership. LPNs are essential to delivering a safe, compliant, clinically credible Connected Care Program.\nThe program uses SMS as the first-line channel for patient engagement, with phone outreach used when appropriate.\nWhile this position is fully remote, you must be able to work from 8:30am - 5pm in the pacific time zone.\nRole Responsibilities\nSome responsibilities may vary based on specific patient programs, but this role's primary duties include the following:\nPatient Engagement & OutreachPerform monthly CCM touchpoints for assigned patient panels.\nBuild strong, ongoing relationships with patients and caregivers through regular outreach.\nReview patient chart data (diagnoses, kidney disease history, medications, labs, imaging, treatment cycles) before calls.\nExplain CCM participation and reinforce program benefits.\n\nClinical Assessments & JudgmentConduct structured symptom assessments (pain, fatigue, neuropathy, SOB, nausea, etc.).\nEvaluate changes in condition using licensed clinical judgment.\nAssess medication adherence issues, side effects, or confusion about regimen.\nIdentify clinical red flags requiring escalation (e.g., worsening symptoms, new SOB, uncontrolled pain, concerning vitals).\n\nEscalation, Coordination & Provider CommunicationEscalate urgent issues based on defined triage pathways (same-business-day or immediate).\n\nCollaborate with the provider team on symptom changes, new concerns, or medication-related issues.Route EHR messages with clinically relevant documentation.\nAssist in coordinating care: scheduling follow-up, arranging labs, ensuring nephrology appointments are kept, and reducing missed care.\n\nCare Plan Reinforcement & Patient EducationReinforce provider-developed CKD and chronic disease care plans.\nProvide clinical explanation of symptom management instructions (within LPN scope).\nSupport adherence to medications, lifestyle changes, and follow-up instructions.\nIdentify social, behavioral, or access barriers and determine appropriate interventions or referrals.\n\nDocumentation, EHR Updates & ComplianceDocument all patient interactions clearly in both the EHR and CCM patient management platform.\nTrack and log qualifying CCM time accurately for billing compliance.\nEnsure documentation meets regulatory, internal QA, and partner expectations.\nMaintain high call quality and adherence to scripting and workflow pathways.\n\nQuality, Performance & Continuous ImprovementMaintain or exceed:≥80% monthly engagement\n≥90% billable conversion\nHigh QA/documentation accuracy scores\n\nParticipate in peer reviews, QA audits, coaching sessions, and continuous education.\nIdentify recurring patient needs and communicate trends to the Program Manager.\n\nOther duties consistent with this role, as assigned.\nRequired Qualifications\nActive California LPN or Licensed Vocational Nurse (LVN) license \nBilingual (Spanish/English)\nMinimum 1-2 years of clinical experience in:Ambulatory care\nPopulation health\nCare coordination\nCase management\n\nStrong clinical assessment, communication, and documentation skills.\nComfortable working in two systems (EHR + CCM platform) simultaneously.\nAbility to manage a structured, metric-driven workflow with reliability.\nIntermediate skills with MS Office Suite of products including Outlook and Teams\nAble to work effectively in a primarily remote environment:Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended\nEvergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role\nEmployees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information\n\nPreferred Qualifications\nExperience in chronic disease management\nPrior work in virtual care, remote nursing, or telehealth programs.\nFamiliarity with CCM regulatory requirements.\nStrong patient education and motivational interviewing skills.\nCompensation\nThe pay range for this role is $55,000-$65,000 annually. Exact pay is determined based on experience, education, demand for the role, and other role-specific factors. \nThis role is also eligible for a quarterly bonus.\nBenefits\nEvergreen Nephrology’s total rewards program is designed to support you in and outside of work. You can expect:\nPaid time off starting at 4 weeks for full-time employees\n12 paid holidays per year\nMedical, dental, vision and life insurance, including an HSA with employer match\nReimbursement for continuing medical education for eligible roles\nA 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure\nPaid parental leave\nA robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology\nEvergreen Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other protected category under local, state or federal laws.\nIf you are an applicant with a disability who requires reasonable accommodation for any part of the hiring process, please contact us for assistance at .","description_format":"text","description_chars":7393,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Dialysis & Kidney Care"],"lifecycle":[{"event":"open","at":"2026-10-08T11:52:25Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.829,"p_room":0.9,"age_days":12,"expected_fill_days":27,"reasons":["conf:2","win:mid","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/evergreen-nephrology-care-coordinator-lpn","json_url":"https://alion.io/job/evergreen-nephrology-care-coordinator-lpn.json","meta":{"generated_at":"2026-10-21T15:20:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720002},"rest":"https://alion.io/mcp/rest/get_company?id=720002"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fevergreen-nephrology-care-coordinator-lpn"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fevergreen-nephrology-care-coordinator-lpn"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fevergreen-nephrology-care-coordinator-lpn"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/evergreen-nephrology-care-coordinator-lpn\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fevergreen-nephrology-care-coordinator-lpn"}]}