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Salary
≈ $16k – $42k per year (Estimated)
Location
In office (Milan)
Seniority
Junior
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Mar 30, 2026. Everience scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Everience is a French technology services company that provides service desk, digital workplace and infrastructure support to large organisations across Europe. Its work covers user support in multiple languages, endpoint and application management, identity and access operations, and increasingly automation and artificial intelligence applied to reduce the volume of tickets reaching human agents. Headquartered near Paris and operating from delivery centres across Europe and North Africa, the company positions itself around measured employee experience rather than only ticket resolution times, and it recruits continuously for multilingual support and infrastructure roles.

Everience è un gruppo internazionale di consulenza che offre servizi digitali potenziati dall'intelligenza artificiale e pone le persone al centro della rivoluzione dell'AI. Presente in Europa, Africa, Asia e America, Everience offre ai suoi 4.000 collaboratori un ambiente stimolante e sfidante in cui trasformare e sviluppare le proprie competenze, esplorando nuovi ruoli basati sull'AI e costruendo la propria occupabilità futura. Attraverso la sua Symbiotic Academy, il gruppo offre un hub unico per formazione, applicazione pratica e condivisione, dove ognuno può sperimentare, apprendere e progredire nei campi dell'intelligenza artificiale e dei dati.

In linea con la sua missione di orchestrare la relazione simbiotica tra esseri umani e intelligenza artificiale sul posto di lavoro, Everience fa del dipendente aumentato il motore di un'“età simbiotica”, in cui l'AI valorizza i talenti e apre nuove opportunità di carriera.

Per il potenziamento del nostro team IT, siamo alla ricerca di figure di Tecnico Help Desk / IT Support, dotate di spiccate capacità relazionali e forte orientamento alla risoluzione dei problemi.

La risorsa si occuperà di fornire supporto agli utenti nella gestione delle principali problematiche tecniche quotidiane, garantendo assistenza su sistemi, applicativi e infrastrutture IT.

Principali attività:

  • Fornire supporto tecnico di primo livello agli utenti (Service Desk / IT Support);
  • Gestire i ticket e svolgere attività di troubleshooting su problematiche hardware e software;
  • Offrire assistenza su sistemi operativi Windows e macOS;
  • Supportare l’utilizzo degli strumenti Microsoft 365 / Office (Word, Excel, Outlook);
  • Gestire utenti e gruppi tramite Active Directory;
  • Fornire supporto su configurazioni di rete di base (IP, DNS, DHCP),

Requisiti:

  • Diploma o percorso formativo in ambito informatico / IT;
  • Buone doti comunicative e relazionali;
  • Esperienza, anche breve (3-6 mesi), in ambito IT;
  • Conoscenza della lingua inglese;
  • Disponibilità al lavoro su turni H24.

Offerta

  • Contratto di Apprendistato di 36 mesi

Se sei appassionato di tecnologia e vuoi iniziare la tua carriera nell’IT, inviaci la tua candidatura.

Saremo felici di conoscerti !

Tutti i nostri annunci sono rivolti ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

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