{"id":1063189,"url":"https://alion.io/job/everience-scrum-master-confirme-hf","title":"Scrum Master confirmé H/F","company":{"id":3550,"name":"Everience","domain":"everience.com","url":"https://alion.io/company/everience","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":79,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Annecy, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":69000,"period":"year","method":"role_country_seniority_unknown","sample_n":207},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Aider","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-02-02T16:18:04Z","employer_posted_date":"2026-02-02","last_verified_at":"2026-10-19T15:15:17Z","board_verified":true,"closed_at":null,"days_open":259,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":258},"description":"Et si vous choisissiez plus qu’un simple job ?\nHELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’expertise humaine et la technologie s’enrichissent mutuellement. Ses équipes assurent le support utilisateur, le support applicatif, le support de proximité, la gestion des actifs IT et la GRC (Gouvernance, Risque et Conformité).\nSa mission est double : soutenir les besoins opérationnels des DSI et des métiers ; et offrir aux collaborateurs une expérience fluide et fiable, alignée avec les standards des marques grand public.\nIntervenant en France et dans le monde, HELPLINE compte 2500 collaborateurs au service de plus de 200 clients. Elle affiche un CA de +200 M€ en 2025.\nHELPLINE fait partie d’Everience, groupe international de conseil et de services numériques augmentés, pionnier de la symbiose Homme-IA en entreprise.\n Vos missions principales\nGestion de la relation commerciale ( Saisie de résultat de commerciaux, de compte-rendu d'entretien )\nGestion des échanges commerciaux\nGestion des tâches commerciales\nPilotage de la relation commerciale (Gestion des objectifs des objectifs commerciaux, des portefeuilles clients)\n Profil recherché :\nAnimer les cérémonies Scrum\nAdapter les pratiques agiles au contexte de l’équipe et de l’organisation\nAccompagner l’équipe vers l’auto-organisation et la responsabilisation\nDévelopper l'intelligence collective en favorisant la collaboration, la communication et la confiance au sein de l’équipe\nIdentifier et lever les obstacles impactant la performance de l’équipe\nSoutenir l’amélioration continue via des actions issues des rétrospectives\nAccompagner le Product Owner sur :\nSensibiliser les parties prenantes aux principes agiles\nSuivre et analyser les indicateurs agiles (vélocité, flux, engagement, qualité)\nAider l’équipe à améliorer :\nla qualité des livrables\nla prédictibilité\nle time-to-market\nPromouvoir les bonnes pratiques techniques et de qualité\nEtre en support de l'équipe en coordonnant des sujets techniques transverses.\nLieu de la mission :\nLimonest / Champagne au mont d’or.\n Ce que nous nous vous apportons :\nLes avantages classiques :\nune mutuelle prise en charge à 50%\nun remboursement à 50% du titre de transport\n2 jours de télétravail par semaine\nEt nos spécificités :\ndes locaux neufs et conviviaux en plein cœur de Lyon\nla possibilité de travailler chez un leader du marché\nune équipe dirigeante stable\nun groupe rentable et en croissance permanente\nune carte tickets restaurant (9,5€ pris en charge employeur à 60%)\ndes primes de cooptation allant jusqu’à 1000€\nun parcours d’intégration entre 2 à 6 semaines\nun CSE avec plusieurs avantages culturels\nun institut de formation pour accompagner le développement de vos compétences\nun partenaire mobilité\nune équipe soudée, engagée et conquérante\nPour mieux se connaître, voici nos étapes de recrutement (réponse garantie) :\nEntretien téléphonique / 15mn\nEntretien RH / 1h et débriefing des 2 exercices à réaliser en ligne qui ne sont pas éliminatoires\nEntretien Manager / 1 h\nTous nos postes sont ouverts aux personnes en situation de handicap","description_format":"text","description_chars":3163,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Help Desk & Service Desk","Managed IT Services 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