{"id":2550608,"url":"https://alion.io/job/everise-sales-technology-crm-administrator-manager","title":"Sales Technology & CRM Administrator (Manager)","company":{"id":3843924,"name":"Everise","domain":"weareeverise.com","url":"https://alion.io/company/everise-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines","India"],"countries":["PH","IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":21000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":22},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false},{"name":"SQL","optional":false},{"name":"Microsoft Excel","optional":true},{"name":"Zapier","optional":true}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-28T08:32:05Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Company Overview\nJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!\nPosition Summary\nWe are seeking a highly capable Sales Technology & CRM Administrator to own, administrator, optimize, and continuously improve our sales technology ecosystem.\nThis individual will serve as the primary administrator for Salesforce, HubSpot, ZoomInfo, and LinkedIn Sales Navigator and will partner closely with Sales Leadership, Sales Operations, Marketing, and other stakeholders to ensure our technology stack effectively supports the end-to-end sales lifecycle.\nThe ideal candidate combines strong CRM administration expertise with sales operations knowledge, workflow automation, data management, reporting, dashboard development, and system integration capabilities.\nThis is not simply a system maintenance role. We are looking for someone who can understand business requirements and translate them into scalable technology solutions that improve seller productivity, pipeline visibility, data quality, and management decision-making.\nKey Responsibilities\n1. CRM & Platform Administration\nServe as the primary administrator for Salesforce, HubSpot, ZoomInfo, and LinkedIn Sales Navigator.\nManage users, roles, profiles, permissions, licenses, teams, territories, and access controls.\nConfigure CRM objects, fields, page layouts, record types, validation rules, lead statuses, opportunity stages, and other system configurations.\nManage platform configurations and ensure systems remain aligned with evolving sales processes.\nMonitor system utilization, adoption, data integrity, and platform performance.\n2. Salesforce & HubSpot Optimization\nConfigure and maintain lead, contact, account, and opportunity management processes.\nDesign and optimize lead routing, assignment rules, qualification workflows, lifecycle stages, and opportunity processes.\nDevelop automation to reduce manual activities performed by sales teams.\nMaintain standardized sales processes and ensure consistent CRM usage across teams.\nIdentify opportunities to simplify CRM experiences and improve seller productivity.\n3. Workflow & Process Automation\nTranslate Sales and Revenue Operations requirements into automated workflows.\nDesign automation for activities such as:Lead capture and enrichment\nLead qualification\nLead assignment and routing\nAccount/contact enrichment\nSales follow-up\nOpportunity stage management\nNotifications and alerts\nSales handoffs\nPipeline management\nData synchronization\n\nContinuously identify manual sales activities that can be automated.\n4. Reporting, Dashboards & Analytics\nDevelop and maintain executive and operational dashboards covering areas such as:\nSales pipeline\nPipeline coverage\nPipeline velocity\nLead conversion\nOpportunity conversion\nWin/loss analysis\nSales activity\nLead source effectiveness\nSDR/BDR productivity\nAccount penetration\nForecast accuracy\nSales funnel performance\nCreate role-specific dashboards for Sales Executives, Sales Leaders, Account Executives, SDR/BDRs, and Revenue Operations teams.\nEnsure reporting definitions and KPI calculations are consistent across platforms.\n5. Sales Intelligence & Prospecting Platforms\nAdminister and optimize ZoomInfo and LinkedIn Sales Navigator to support prospecting and account-based selling activities.\nResponsibilities may include:\nUser/license administration\nCRM integrations\nLead/contact enrichment\nAccount mapping\nProspect segmentation\nData export/import processes\nDuplicate management\nData quality monitoring\nSales intelligence workflows\nWork with Sales leadership to improve adoption and maximize value from sales intelligence platforms.\n6. Data Management & Governance\nMaintain high standards for CRM data quality, completeness, consistency, and accuracy.\nDevelop policies and processes for:Data ownership\nDuplicate management\nRequired fields\nNaming conventions\nAccount/contact hierarchy\nLead lifecycle governance\nCRM hygiene\n\nConduct periodic data audits and recommend corrective actions.\nEstablish data governance standards across the sales technology ecosystem.\n7. Systems Integration\nManage and monitor integrations between:\nZoomInfo → HubSpot → Salesforce → LinkedIn Sales Navigator\nEnsure information flows accurately across the ecosystem and investigate synchronization or integration issues.\nPartner with IT, vendors, or integration specialists when necessary to implement more advanced integrations.\n8. User Support & Enablement\nServe as the first point of contact for sales technology issues.\nTroubleshoot system, workflow, reporting, access, and data issues.\nDevelop user guides, process documentation, and training materials.\nTrain new and existing sales team members on appropriate use of the technology stack.\nPromote adoption of standardized sales processes and tools.\n9. Continuous Improvement\nPartner with Sales Leadership and Revenue Operations to identify opportunities to:\nReduce administrative effort for sellers\nImprove lead response time\nImprove pipeline transparency\nIncrease CRM adoption\nImprove data quality\nIncrease sales productivity\nImprove management reporting\nAutomate repetitive activities\nMaintain a roadmap of system enhancements and prioritize improvements based on business impact.\nRequired Qualifications\n3-6+ years of experience in CRM Administration, Sales Operations, Revenue Operations, Sales Technology, or Business Systems.\nStrong hands-on administration experience with Salesforce.\nExperience administering or configuring HubSpot.\nExperience working with sales intelligence/prospecting platforms such as ZoomInfo and LinkedIn Sales Navigator.\nStrong understanding of the B2B sales lifecycle, including:\nLead → MQL/SQL → Opportunity → Pipeline → Closed Won/Lost\nExperience building CRM workflows, automation, validation rules, assignment rules, and notifications.\nStrong experience developing reports, KPIs, and executive dashboards.\nUnderstanding of CRM data models involving Leads, Contacts, Accounts, Opportunities, Activities, and Campaigns.\nStrong data management and troubleshooting skills.\nAbility to translate business requirements into technical configurations.\nStrong documentation and stakeholder communication skills.\nPreferred Qualifications\nSalesforce Administrator certification.\nHubSpot certifications.\nExperience with Revenue Operations or Sales Operations.\nExperience integrating CRM and sales intelligence platforms.\nFamiliarity with API/integration concepts and tools such as Zapier, Workato, Tray.io, or similar platforms.\nAdvanced Excel/data analysis capabilities.\nExperience supporting SDR/BDR, Account Executive, and Enterprise Sales organizations.\nFamiliarity with sales forecasting, territory management, account segmentation, and pipeline management.\nIf you’ve got the skills to 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