Billing and Reporting Analyst
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Position Overview
We are seeking a detail-oriented and dependable Billing and Reporting Analyst to manage end-to-end client billing operations and support reporting activities. The role requires strong ownership of billing accuracy, adherence to deadlines, effective coordination with cross-functional teams, and the ability to support reporting and reconciliation requirements in a fast-paced environment.
Key Responsibilities
- Generate accurate and timely client invoices in accordance with contractual terms, billing schedules, and internal deadlines.
- Maintain, validate, and update billing data, rate cards, and contract information within internal systems.
- Review and validate billing inputs to ensure compliance with client specific requirements and internal policies.
- Manage and maintain client wise billing trackers to monitor billing progress and ensure completion as per requirements.
- Perform billing reconciliations, identify variances, and proactively resolve discrepancies.
- Investigate, analyze, and respond to billing related queries, discrepancies, and issues.
- Prepare, review, and support standard and ad hoc billing and financial reports as required.
- Support P&L analysis, revenue tracking and reporting activities, ensuring data accuracy and consistency.
- Perform variance analysis by comparing actuals against budgets, forecasts, or prior periods and provide explanations for key deviations.
- Collaborate with Operations, Finance, and Business teams to gather input and resolve billing or reporting dependencies.
- Clearly communicate billing status, issues, and updates to stakeholders and management
- Maintain proper documentation to ensure audit readiness and compliance.
- Provide additional operational and administrative support as required by the Manager.
- Demonstrate accountability, attention to detail, and the ability to perform effectively under tight timelines.
Minimum Knowledge, Skills & Abilities
The requirements listed below are representative of the experience, knowledge, and abilities required for this role:
- Experience: Minimum 4+ years of professional experience in client billing and revenue reporting.
- Technical Skills: Strong proficiency in Microsoft Excel and experience working with complex spreadsheets.
- Functional Knowledge: Solid understanding of billing/invoicing processes and exposure to revenue tracking and reconciliations
- Soft Skills: Strong attention to detail, problem-solving ability, diligence, well-organized, ability to prioritize tasks, and effective communication skills.
- Ability to work independently as well as collaboratively in a team environment.
Preferred Qualifications
- Education: Bachelor’s degree in commerce/finance (B. Com, BBM/BBA, M. Com, MBA (Finance).
- General knowledge of invoicing, revenue processes, and reporting workflows.
- Experience in finance operations / shared services environment.
- Strong working knowledge of Microsoft Excel for reporting and data handling.
- Exposure to ERP systems is an added advantage.
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.