{"id":2181999,"url":"https://alion.io/job/eversana-operations-coordinator","title":"Operations Coordinator","company":{"id":3462,"name":"EVERSANA","domain":"eversana.com","url":"https://alion.io/company/eversana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-09T13:54:38Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T21:15:50Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!\nAcross our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. \nOur employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:\nProvide project management support to implement project plan activities in all systems/tools.\nEnsure activities follow health, safety, and regulatory standards or standard operating procedures (SOPs).\nCoordinate communication with team members, vendors and external stakeholders.\nMaintain accurate project files, tracking systems, and records with high attention to detail.\nOversee onboarding activities, including Roster Management and Project set up in systems (Concur/SalesForce).\nManage/maintain all onboarding/offboarding tracking tasks of project teams in a timely and accurate manner.\nSupport all cross-functional tasks (e.g., CRM, Incentive Compensation, Data, Reporting) to establish project needs for end-to-end project life cycle.\nBridge communication with internal workstreams on documented project development strategies and milestones/deliverables.\nAttend and participate in all internal and external project calls as directed.\nUtilize a systematic and repeatable approach to evaluate business opportunities, identifying and removing organizational barriers.\nCollaborate with Subject Matter Experts (SMEs) to assist in operational execution.\nParticipate in status review meetings and formal project review.\nWork directly with the Client Engagement Director to drive issues to resolution.\nEscalate unresolved issues to management with recommended mitigation strategies.\nEnsure administrative needs are met and manage interdependencies with other projects.\nDemonstrate a commitment to diversity, equity, and inclusion through continuous development and modeling inclusive behaviors.\nProactively manage bias in team interactions and decision-making processes.\nPerform other duties as assigned, adapting to the evolving needs of the department.\nStrong aptitude towards usage of automated systems.\nStrong analytical skills.\nProficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word) as well as SmartSheet.\nDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. \nAll other duties as assigned\n EXPECTATIONS OF THE JOB:\n Travel (5% )\n Hours (40 hours per week,Monday-Friday)\nThe above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.\nAn individual in this position must be able to successfully perform the expectations listed above. \nMINIMUM KNOWLEDGE, SKILLS AND ABILITIES:\nThe requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.\nMinimum 3+ years of experience in client services, operational management, or account manager role.\nLeverage knowledge of Life Sciences commercial operations team.\nFoster an inclusive work environment by adapting communication styles to accommodate diverse values and backgrounds.\nActively engage with team members and clients from various cultures, ensuring respectful interactions and optimizing the benefits of a diverse workforce.\nMaintain confidentiality and ethical standards in all interactions.\nAdjust behaviors and approaches based on situational demands and the personalities of team members.\nRemain flexible in managing changing priorities and project requirements.\nAnticipate potential issues and proactively address them to ensure smooth project execution.\nApproach emotional topics with reason and clarity, facilitating constructive discussions.\nDemonstrate a strong commitment to achieving project goals, even in challenging circumstances.\nExhibit a sense of urgency in completing tasks and be willing to invest extra effort when necessary.\nEnsure accuracy in documentation and data management, following detailed procedures meticulously.\nMonitor processes closely to maintain high standards of quality and compliance.\nDeliver exceptional service to clients, prioritizing their needs and addressing any service challenges promptly.\nExhibit excellent interpersonal and communication skills, both written and verbal, adapting to various personality types.\nApply project management principles to ensure successful project execution and delivery.\nPursue continuous improvement opportunities through proactive engagement in professional development activities.\nDemonstrate a strong work ethic and commitment to personal growth.PREFERRED QUALIFICATIONS:\nAlong with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has: BA/BS degree or 3+ years of equivalent/relevant experience.\nExcellent oral/written presentation skills as well as interpersonal skills with the flexibility in dealing with different personality types.\nStrong customer service and account management skills.\nStrong organizational and multitasking skills.\nFundamental understanding and application of project management principles and skills.\nAbility to translate customer needs into technical requirements.\nThe drive for self-development, the ability to collaborate, and an action-oriented work ethic.\n OUR CULTURAL BELIEFS\nPatient Minded I act with the patient’s best interest in mind.\nClient Delight I own every client experience and its impact on results.\nTake Action I am empowered and hold myself accountable.\nEmbrace Diversity I create an environment of awareness and respect.\nGrow Talent I own my development and invest in the development of others.\nWin Together I passionately connect with anyone, anywhere, anytime to achieve results.\nCommunication Matters I speak up to create transparent, thoughtful, and timely dialogue.\nAlways Innovate I am bold and creative in everything I do.\nOur team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.\nEVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.\nFrom EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.\nConsistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at .\nFollow us on LinkedIn | Twitter","description_format":"text","description_chars":9723,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology"],"lifecycle":[{"event":"open","at":"2026-10-09T15:12:33Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":true},"html_url":"https://alion.io/job/eversana-operations-coordinator","json_url":"https://alion.io/job/eversana-operations-coordinator.json","meta":{"generated_at":"2026-10-11T22:14:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11865,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3462},"rest":"https://alion.io/mcp/rest/get_company?id=3462"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feversana-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feversana-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feversana-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eversana-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feversana-operations-coordinator"}]}