{"id":2123178,"url":"https://alion.io/job/evertz-microsystems-field-service-engineer-evertz-microsystems-limited","title":"Field Service Engineer - Evertz Microsystems Limited","company":{"id":58298,"name":"Evertz Microsystems","domain":"evertz.com","url":"https://alion.io/company/evertz-microsystems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlington, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":48000,"currency":"CAD","period":"year","gross":null,"usd_annual":33704},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"OSPF","optional":false},{"name":"VLAN","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:20:47Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-22T05:38:21Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer’s production studios and distribution facilities.\nYou will be challenged with configuring, commissioning, and systematically trouble shooting Ethernet/IP networks for the latest advancements in broadcast networks and video processing equipment.\nResponsibilities:\nEngage in implementation, documentation and deployment on the build out of both small and large scale IP Networks supporting broadcast infrastructures\nRespond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance\nAssess the customer’s application, troubleshoot and diagnose issues through research and/or re-creation to determine the root cause\nRecommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner\nMaintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback to aid in design changes including customer “feature requests” to product managers\nSupport the development of product communications by generating or authoring customer guides and provide the technical writing group with information including Pinouts, FAQ, Application notes, Best Practices and customer product or system configuration and product integration with other manufacturer’s products\nInstall product(s) or systems at customer sites and delivering training to customers in-house or abroad\n(RFC 2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1d), VARP/VRRP, VLAN (IEEE 802.1q), VRF\nQualifications:\nUnparalleled desire to help the customer and deliver service excellence\nEducation in Computer Networking or related recent practical experience\nElectrical, Electronic, or Computer Electronic Technician or engineering education or related recent practical experience\nA strong comfort level with Linux is highly desired\nSome Network trouble shooting experience\nKnowledge of IP Networking Protocols (IGMPv2/v3, RIP, BGP, OSPF, EIGRP)\nKnowledge of Internet network technologies (DNS, Firewall, SSH, HTTP)\nMust have a valid Ontario driver’s license\nWhat we Offer:\nEmployer funded benefits program \nCompetitive total compensation package\nWork-Life Balance\nEmployee assistance plan\nEmployee Discount Platform \nCareer Progression \nCasual Work Environment \nSocial Events and Sports Teams\nOnsite Counsellor \nLocation: Burlington, Ontario\nHours: 40 hours, Monday - Friday\nVacancy: This is an existing position\nSalary Range: $40,000 to $48,000 per year base salary*, based on experience\nAdditional Compensation: Road bonus, per-diem, on-call pay, over-time\nAbout Evertz Microsystems (TSX: ET)\nEvertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.\nCanadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies - a testament to our commitment to excellence and global impact.\nJoin a team where your work shapes the future of broadcast and new media industries.\nEvertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities - please notify HR when scheduling your interview.\nArtificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.\nPlease note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing . Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at . Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.\nA complete privacy policy can be found at https://evertz.com/contact/privacy/\nYour personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.","description_format":"text","description_chars":5810,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Media & Entertainment","Telecommunications","Broadcasting"],"lifecycle":[{"event":"open","at":"2026-10-09T00:20:47Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.821,"p_room":0.9,"age_days":13,"expected_fill_days":21,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":33704,"is_top_pay":false},"html_url":"https://alion.io/job/evertz-microsystems-field-service-engineer-evertz-microsystems-limited","json_url":"https://alion.io/job/evertz-microsystems-field-service-engineer-evertz-microsystems-limited.json","meta":{"generated_at":"2026-10-22T08:18:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4517,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58298},"rest":"https://alion.io/mcp/rest/get_company?id=58298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fevertz-microsystems-field-service-engineer-evertz-microsystems-limited"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fevertz-microsystems-field-service-engineer-evertz-microsystems-limited"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fevertz-microsystems-field-service-engineer-evertz-microsystems-limited"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/evertz-microsystems-field-service-engineer-evertz-microsystems-limited\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fevertz-microsystems-field-service-engineer-evertz-microsystems-limited"}]}