{"id":1202615,"url":"https://alion.io/job/everwest-group-customer-care-manager-china-2","title":"Customer Care Manager (China)","company":{"id":673553,"name":"Everwest Group","domain":"everwest.net","url":"https://alion.io/company/everwest","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Vilnius, Lithuania"],"countries":["LT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":49000,"period":"year","method":"role_country_seniority_unknown","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-29T19:04:19Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-15T07:42:19Z","board_verified":false,"closed_at":"2026-10-15T07:42:19Z","days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"We have many years of experience in the field of logistics. We represent Western quality for the delivery of our customers with a team of international and experienced specialists. Experience, reliability, expertise, innovation, recognition, and trust - these core values are developed in all our processes. In the organization, we believe that people are our greatest strength. Here we foster a friendly company culture based on openness, engagement, and trust. If our values are in line with yours, we invite you to join theEverwest team.\nWe are currently seeking a talented: Customer Care Manager (China)\nWe believe you will:\nMaintain business relations with existing company customers and ensure smooth customer service;\nWork in cooperation with colleagues to solve problems and ensure on-time delivery;\nEnsure timely and effective claim and demurrage management;\nAdministrate international transportation documents;\nAnalize customer KPI and identify opportunities for improvement.\nWhat We’re Looking For:\nAt least one year of experience in customer service;\nFluent in English. Russian language is an advantage;\nStrong negotiation skills;\nQuick orientation and good time planning and management skills;\nAttention to detail, diligence, responsibility;\nFluent communication skills, ability to work effectively in a team;\nAbility to successfully manage a large amount of information at one time.\nWe offer:\nMonthly salary ranges from 1930 EUR to 2420 EUR gross + bonuses (the specific salary offered will depend on the candidate‘s experience, competencies displayed, and suitability to the requirements of the position.). In addition, each employee of the Everwest company receives a package of additional benefits, which include:\nGrowth opportunities: professional and supportive team, leadership development programs. The opportunity to improve by participating in both internal and external training;\nModern office: Modern and ergonomically equipped office, with recreation areas, outdoor terraces, and a gym. The restaurant in which, exclusive prices for employees apply;\n Recognition and awards: a day off in the month of the birthday, as well as gifts during the holidays or on the anniversary of working in the company. Various events of the company, the election of the best employees of the company, as well as like-minded clubs operating on the initiative of employees.","description_format":"text","description_chars":2379,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Russian","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Road Transport"],"lifecycle":[{"event":"open","at":"2026-09-24T21:47:33Z"},{"event":"close","at":"2026-10-15T07:42:19Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/everwest-group-customer-care-manager-china-2","json_url":"https://alion.io/job/everwest-group-customer-care-manager-china-2.json","meta":{"generated_at":"2026-10-29T21:56:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32393,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673553},"rest":"https://alion.io/mcp/rest/get_company?id=673553"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feverwest-group-customer-care-manager-china-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feverwest-group-customer-care-manager-china-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feverwest-group-customer-care-manager-china-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/everwest-group-customer-care-manager-china-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feverwest-group-customer-care-manager-china-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1202615}},{"tool":"search_jobs","arguments":{"company":"everwest.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1202615},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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