{"id":2582919,"url":"https://alion.io/job/everymatrix-account-manager-2","title":"Account Manager","company":{"id":57001,"name":"EveryMatrix","domain":"everymatrix.com","url":"https://alion.io/company/everymatrix","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":91,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":84,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_city","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Copenhagen, Denmark"],"countries":["DK"],"hiring_countries":["DK"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":135000,"period":"year","method":"role_country_seniority_unknown","sample_n":11},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-14T13:52:06Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T07:32:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About us\nEveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.\nAbout the role\nAs an Account Manager at EveryMatrix, you will be responsible for managing and nurturing key client relationships within the iGaming industry. You will serve as the primary point of contact for our clients, ensuring their satisfaction, and identifying opportunities for business growth. This role requires a deep understanding of both the iGaming industry and our software solutions.\nWhat You'll get to do:\nConduct regular check-ins and business reviews with clients to assess their satisfaction, uncover challenges, and provide solutions.\n\nPrepare and deliver detailed reports on account health and revenue forecasts by usage metrics, and financial performance to both the client and internal stakeholders.\n\nCollaborate with the other commercial teams in identifying opportunities for upselling or cross selling our software and services to existing clients.\n\nCollaborate with the sales team to expand the client portfolio through referrals and networking\n\nStay updated on industry trends and competitors to provide valuable insights to clients.\n\nParticipate in industry events and conferences to expand your knowledge and network.\n\nManage and develop relationships with clients within the assigned portfolio, acting as their primary point of contact\n\nWork with the Regional Account Director to define client objectives, annual plans, and strategic priorities; ensure effective execution and delivery of agreed commercial goals\n\nPartner with the Account Director in planning and delivering Quarterly Business Reviews (QBRs), ensuring alignment on client performance, strategy, and growth opportunities\n\nBuild and maintain strong, long-term relationships with key clients in the iGaming sector\n\nUnderstand client needs, objectives, and challenges, and translate them into tailored solutions\n\nMaintain deep knowledge of EveryMatrix products and effectively communicate their value to clients\n\nCollaborate with Product, Technical, and Delivery teams to ensure successful implementation and ongoing service quality\n\nMonitor client project progress, proactively resolve issues, and keep stakeholders updated\n\nHandle escalations professionally, ensuring timely and effective resolution\n\nConduct regular client check-ins and support structured business reviews (QBRs) to drive satisfaction and identify growth opportunities\n\nMaintain accurate and up-to-date records in CRM and internal systems\n\nPrepare and deliver reports on account performance, revenue, and growth forecasts\n\nCollaborate with Sales and other commercial teams to drive upsell and cross-sell opportunities\n\nSupport business growth through referrals, networking, and industry engagement\n\nStay informed on industry trends, competitors, and regulatory developments\n\nRepresent EveryMatrix at industry events and conferences\n\nWhat we’re looking for:\nBachelor's degree in Business, Marketing, or a related field.\n\nA master's degree is a plus.\n\nProven experience as an Account Manager or similar role in the iGaming industry.\n\nGood knowledge of the iGaming sector, including industry regulations and trends\n\nExcellent communication and interpersonal skills.\n\nAbility to work collaboratively with cross-functional teams.\n\nProblem-solving skills and a proactive approach to client needs.\n\nProficiency in using CRM software and MS Office Suite.)\n\nWillingness to travel for client meetings and industry events when necessary.\n\nPerformance Expectation:\nAchieve assigned revenue targets, growth objectives, and client KPIs\n\nDeliver against commercial plans and account strategies\n\nContribute to overall client retention, satisfaction, and long-term value creation.\n\nHere's what we offer:\nStart with a competitive number of annual leave days, increasing as you grow with us.\n\nEnjoy additional annual sick leave days beyond the legal requirement, with no medical certificate needed for these days.\n\nEnjoy a flexible hybrid work schedule after your first three months with us.\n\nParental support:\nAdditional paid leave to support new parents, with options tailored for maternity and paternity.\n\nFlexible remote work opportunities during the first months of parenthood.\n\nBenefits and perks:\nMonthly lunch allowance.\n\nGym Membership.\n\nAccess to leading online learning platforms (such as LinkedIn Learning and Udemy for Business), plus an annual budget for external courses or certifications.\n\nOur office perks include frequent team-building activities in various locations.\nAt EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!\nEveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. 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