{"id":2737018,"url":"https://alion.io/job/everywhen-claims-handler-6","title":"Claims Handler","company":{"id":668740,"name":"Everywhen","domain":"everywhen.co.uk","url":"https://alion.io/company/everywhen","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Southampton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":97000,"period":"year","method":"role_country_seniority_unknown","sample_n":505},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T19:22:50Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T09:29:22Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Do you thrive on helping people through challenging moments? Are you at your best when building relationships and solving problems with empathy and expertise? If so, you’ll feel right at home with us.\nWe’re welcoming new Claims Handlers to our Southampton office - people who care about doing the right thing, enjoy working with others and want to grow within a friendly, flexible and forward-thinking business.\nWhat the role looks like\nGuiding customers through their claims from first call to final settlement\n\nCreating strong, trusted connections with clients and insurers\n\nChampioning the best outcomes for everyone involved\n\nHelping recover uninsured losses\n\nKeeping our admin organised and our service running smoothly\n\nBeing a reassuring voice on our client helpline\n\nSupporting our Account Executives\n\nIf you want a career where you’re supported, appreciated and part of a team that genuinely enjoys working together, we’d love to hear from you.\nWhat we are looking for in our Claims Handler:\nExperience of working in the Insurance industry is Essential. Claim experience would be preferable.\n\nUnderstanding of general insurance principles, practices, and regulations.\n\nExcellent communication and interpersonal skills.\n\nGood working knowledge of Microsoft products.\n\nExcellent written and verbal communication skills.\n\nIn return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:\nHoliday entitlement of 26 days plus bank holidays, increasing with length of service\n\n35 hour working week\n\nOpportunity to progress your career across the entire Ardonagh family\n\nAward-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects\n\nPension scheme for when you feel it’s time to retire\n\n24-hour Employee Assistance support for you and your family’s physical and mental wellbeing\n\nCorporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more\n\nOne day paid volunteering to give back to our communities\n\nArdonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community\n\nThe Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.\n\nWe offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.\n#LI-HC1 #LI-Hybrid INDX2 #AIB\nEverywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.\nIf your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.\nAs an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.\nPlease note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. \nNote to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.\nClick here here to see our standard benefits page","description_format":"text","description_chars":3984,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Gym membership","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-10-16T19:22:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":38,"reasons":["conf:5","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/everywhen-claims-handler-6","json_url":"https://alion.io/job/everywhen-claims-handler-6.json","meta":{"generated_at":"2026-10-18T10:25:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15428,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668740},"rest":"https://alion.io/mcp/rest/get_company?id=668740"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feverywhen-claims-handler-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feverywhen-claims-handler-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feverywhen-claims-handler-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/everywhen-claims-handler-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feverywhen-claims-handler-6"}]}