{"id":4068256,"url":"https://alion.io/job/everywhen-commercial-account-handler","title":"Commercial Account Handler","company":{"id":668740,"name":"Everywhen","domain":"everywhen.co.uk","url":"https://alion.io/company/everywhen","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brierley Hill, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T12:29:31Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T15:35:40Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Are you an experienced insurance professional looking to develop your career with one of the UK's largest independent insurance brokers?\nWe're looking for a Commercial Account Handler to join our growing team in Dudley. This is an excellent opportunity for someone with experience in commercial insurance who enjoys building strong client relationships, delivering outstanding service, and being a trusted adviser to businesses across a wide range of sectors.\nWorking closely with Account Executives and insurers, you'll play a key role in managing and developing a portfolio of commercial clients, ensuring their insurance programmes continue to meet their evolving needs.\nWhat You'll Be Doing\nAs a Commercial Account Handler, you'll be responsible for:\nManaging a portfolio of commercial insurance clients across a range of industries.\n\nBuilding strong relationships with customers and becoming their day-to-day point of contact.\n\nPreparing and negotiating renewals with insurers.\n\nHandling mid-term adjustments, policy changes and renewals.\n\nObtaining quotations and presenting suitable insurance solutions.\n\nWorking closely with Account Executives to deliver excellent client outcomes.\n\nLiaising with insurers to negotiate competitive terms and cover.\n\nEnsuring all customer interactions meet FCA and regulatory requirements.\n\nProviding a professional and responsive service, identifying opportunities to enhance client retention and satisfaction.\n\nWhat We're Looking For\nTo be successful in this role, you'll ideally have:\nPrevious experience in a Commercial Account Handler, Insurance Account Handler, Broker Support or similar insurance role.\n\nKnowledge of commercial insurance products, including Property, Liability, Motor Fleet, Professional Indemnity or Commercial Combined policies.\n\nStrong communication and relationship-building skills.\n\nExcellent attention to detail and organisational skills.\n\nThe ability to manage multiple priorities in a fast-paced environment.\n\nA proactive approach and a genuine passion for providing excellent customer service.\n\nProgress towards, or an interest in studying towards, CII qualifications would be advantageous.\n\n#AIB #LI-RK1 INDX1 #Hybrid\nEverywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.\nIf your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.\nAs an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.\nPlease note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.\nNote to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.\nClick here here to see our standard benefits page","description_format":"text","description_chars":3544,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-11-11T12:29:31Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":36,"reasons":["conf:9","stale_co","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/everywhen-commercial-account-handler","json_url":"https://alion.io/job/everywhen-commercial-account-handler.json","meta":{"generated_at":"2026-11-13T00:28:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1088,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668740},"rest":"https://alion.io/mcp/rest/get_company?id=668740"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feverywhen-commercial-account-handler"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feverywhen-commercial-account-handler"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feverywhen-commercial-account-handler"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/everywhen-commercial-account-handler\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feverywhen-commercial-account-handler"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4068256}},{"tool":"search_jobs","arguments":{"company":"everywhen.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4068256},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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