{"id":1490197,"url":"https://alion.io/job/evinced-technical-account-manager","title":"Technical Account Manager","company":{"id":1944248,"name":"Evinced","domain":"evinced.com","url":"https://alion.io/company/evinced","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":166000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":137},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Appium","optional":false},{"name":"CI/CD","optional":false},{"name":"Playwright","optional":false},{"name":"Selenium","optional":false}],"status":"live","first_seen_at":"2026-09-24T18:41:29Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-09T23:35:31Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Description\nAbout Us\nWe know the title says \"About Us.\" But really, it's all about you.\nAt Evinced, we believe the way to make a true difference starts with our team - people passionate about solving complex technical challenges and creating a positive impact.\nForget about the buzzwords. Want to work on products that break barriers and build an inclusive digital space?\nAt Evinced, you'll be creating disruptive new ways for developers to build accessible web and mobile apps that work for everyone, by developing AI-enabled tools and frameworks that find, cluster, and track accessibility problems automatically - saving developers time and reducing risk.\nReady to make your impact on different products, the roadmap, and most importantly - on billions of people worldwide who experience disabilities?\nIt's more than a job. It's a mission.\nYour Team\nWe are looking for a highly experienced and self-driven Technical Account Manager, based in USA in EST time zone, to join our team and play a critical role in driving the success of our most strategic customers. This is a hands-on, customer-facing position that blends deep technical expertise with strong relationship management.\nYou'll serve as a trusted technical advisor - helping named enterprise customers implement and optimize our accessibility solutions, guiding them through complex challenges, and influencing product direction based on real-world feedback.\nYou'll be joining a team of highly skilled technical professionals passionate about solving hard problems and making a meaningful impact.\nThe role is fully remote, we are looking for someone based in any of the USA states in EST time zone.\nYour Impact\nOwn the technical relationship with a portfolio of strategic customers, serving as their trusted advisor and technical champion.\nOwn onboarding and time-to-value. Build and execute the customer onboarding plan, partnering with Sales and Solutions Engineers.\nDrive adoption & Utilization within our product line.\nTroubleshoot complex issues - working closely with Support on tickets and bugs.\nConduct QBRs, user interviews, customers’ on-sites,, high-quality demos and training sessions.\nPartner with your enterprise Account Executives to align on customer outcomes, expansion, and renewal.\nYour Qualities\n3+ Years experience in B2B SaaS, with Fortune 1000 enterprise customers \nAble to manage multiple high-priority accounts with a proactive, solutions-first approach.\nProven ability to take ownership and drive projects forward independently in fast-paced, evolving environments.\nStrong technical communicator with deep customer-facing experience, able to simplify complex concepts for both developers and executives.\nAble to tell a data-backed value story - usage, adoption, and ROI - and present it to senior customer stakeholders.\nWillingness to travel for customer onsites/conferences and internal meetings.\nAbility to understand code and work across multiple development environments.\nBonus: Strong web and mobile technical knowledge, including testing frameworks like Selenium, Playwright, Appium, and Espresso; CI/CD pipelines & accessibility knowledge is a plus.\nThe role is fully remote, must be based in USA, EST time zone (any of the states).","description_format":"text","description_chars":3228,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T00:23:30Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.842,"p_room":1,"age_days":14,"expected_fill_days":43,"reasons":["conf:2","win:early"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/evinced-technical-account-manager","json_url":"https://alion.io/job/evinced-technical-account-manager.json","meta":{"generated_at":"2026-10-10T02:23:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4368,"day_limit":5000,"remaining_today":632,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1944248},"rest":"https://alion.io/mcp/rest/get_company?id=1944248"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fevinced-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fevinced-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fevinced-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/evinced-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fevinced-technical-account-manager"}]}