{"id":89683,"url":"https://alion.io/job/evolutioniq-technical-engagement-manager-account-manager-ai-saas","title":"Technical Engagement Manager / Account Manager (AI / SaaS)","company":{"id":4321,"name":"EvolutionIQ","domain":"evolutioniq.com","url":"https://alion.io/company/evolutioniq","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2025-02-11T18:36:12Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-11-05T20:33:29Z","board_verified":true,"closed_at":null,"days_open":632,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":631},"description":"About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one ofInc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026!\nYour Impact: The Technical Engagement Manager (TEM) plays a key role in the delivery of client solutions to Fortune 1000 Insurance carriers. You will support critical deployment, change management & eventual success of our operational products. You will oversee project timelines, drive status updates, and provide day to day operational leadership with our delivery team. You will leverage your skills from business systems analysis to project management to provide an unparalleled experience for EvolutionIQ’s clients.\nWhat You'll Achieve (Performance Outcomes): \nProvide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion. \nProvide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time\nParticipate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective.\nSupport other business and operational development initiatives, as required\nDevelop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities\nWeekly status updates and escalate project risks to clients and the delivery team\nDocument client business rules, requirements and processes and ensure proper configuration of the platform\nAbout You (Key Competencies):\n3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines\nAbility to balance client needs with budget and capacity\nEffective communication skills across teams with both technical and non-technical people; along with strong ability to communicate complex problems \nProficiency in data analysis and manipulation with Excel and other analytical tools\nBackground working with data, as an analyst, consultant, or in a client management capacity\nExtreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same\nAbility to handle the ups and downs of early startup life\nEnthusiasm for team work and pair work\nKind, empathetic, polite and professional\nTakes pride in providing a high level of service\nDetail-oriented, organized, process-driven\nRequirements and processes and ensure proper configuration of the platform\nWork-life, Culture & Perks: \nCompensation: The base salary range is $140-175K, with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.\nWell-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. \n Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. \nOffice Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.\nGrowth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.\n Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.\nEvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. 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