{"id":740996,"url":"https://alion.io/job/evolutionsecurity-service-coordinator-contracts","title":"Service Coordinator - Contracts","company":{"id":673363,"name":"Evolution Security","domain":"evolutionsecurity.com","url":"https://alion.io/company/evolutionsecurity","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":90,"open_postings":19,"ghost_share":0,"stale_share":0.211,"repost_share":0,"time_to_fill_p50_days":65,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Marlow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":52000,"period":"year","method":"role_country_seniority_unknown","sample_n":504},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SSAS","optional":false}],"status":"live","first_seen_at":"2026-07-22T00:00:00Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-10-30T01:01:39Z","board_verified":true,"closed_at":null,"days_open":100,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":99},"description":"Working as part of a team, you will ensure that all service contracts and the below responsibilities are carried out in an efficient and timely manner. At times you may also be required to provide support to other departments. This role requires a great deal of initiative and autonomy.\nResponsibilities\nYour role is to fulfil the list below but not limited too:\nService contract renewals and Software Support Agreements (plus SSAs for Ireland) & analysing the profitability various contracts \nDetermining any additions or reductions to the systems in the previous 12-18 months \nSourcing quotes for Third-Party Agreements, Software Support and Subscriptions \nPreparing proposals for the new agreements \nInvoicing the maintenance agreements: annually, bi-annually, quarterly, bi-monthly or monthly \nUpdating the invoicing schedule on AM \nOrdering Third-Party Services sold as part of the maintenance agreements. \nOrdering Software Support and Subscriptions \nReporting invoicing figures \nMonthly maintenance forecast (for UK, Ireland & BV) \nAdding contracts to and maintaining SAP \nWon & lost report (for UK, Ireland & BV) \nLogging maintenance orders on the Order Log for my quotes and those prepared by the Sales Team \nCalculating increases to call-out rates when appropriate \nMaintaining the customer details\nResolving invoice queries / raising credit notes \nChecking the input of the service invoices onto SAP and circulating to the Team for corrections\nProducing analysis of the monthly invoicing \nCalibration of multi meters and battery testers: issuing and recalling equipment from the engineers and issuing replacements \nRaising POs, dispatching the equipment to suppliers for calibration and maintaining the calibration records\nSAP - project development and preparation for transferring services across \nPoint of contact for accounts department for all service finance queries\nCompletion of client presentations - weekly/ monthly. Presenting as required\nAssisting with service department invoice training\nRequirements\nProven work experience in a similar role, ideally within an Engineering environment\nVery strong organisational skills, including multitasking, time, and diary management\nAbility to work on their own, as well as with the wider team\nIT literacy, particularly MS Office and CRM systems\nBenefits\nWe are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success.\n25 days annual leave, plus local bank holidays \nCompany pension scheme\n2 private health insurances \nOptional annual private wellbeing and health screening appointment fully funded by Evolution\nEmployee assistance programme which offers 24/7 access to free health and wellbeing support\nLife Assurance from day 1 (4x salary)\nCompetitive salary and commission scheme","description_format":"text","description_chars":2886,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-09-11T12:42:13Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.562,"p_room":0.36,"age_days":99,"expected_fill_days":65,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/evolutionsecurity-service-coordinator-contracts","json_url":"https://alion.io/job/evolutionsecurity-service-coordinator-contracts.json","meta":{"generated_at":"2026-10-30T02:11:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2907,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673363},"rest":"https://alion.io/mcp/rest/get_company?id=673363"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fevolutionsecurity-service-coordinator-contracts"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fevolutionsecurity-service-coordinator-contracts"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fevolutionsecurity-service-coordinator-contracts"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/evolutionsecurity-service-coordinator-contracts\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fevolutionsecurity-service-coordinator-contracts"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":740996}},{"tool":"search_jobs","arguments":{"company":"evolutionsecurity.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":740996},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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